Your Partner in Logistics, Your Solution in Transportation
At VEI Logistics, we pride ourselves on being a customer-centric logistics and transportation partner that has been serving the community since 1996. Our journey began as a small courier service in the greater Fresno metropolitan area, but our focus on meeting our customers' needs has enabled us to grow both geographically and in scope. Today, we handle shipments of any size, offering same-day and next-day service to and from Los Angeles, San Francisco, the Sierra Nevadas, and the central coastal area.
Our mission is to be your trusted transportation and logistics partner, assisting you in expanding your business by handling your freight, warehousing, and distribution needs. We strive to be your go-to resource for any logistics function that will make your business move efficiently and cost-effectively. As your logistics solution provider, we are committed to delivering dynamic service and flexibility while helping you exceed your customers' expectations for deliverables.
Our Services
We offer a wide range of services to meet your growing needs. From less-than-truckload to full truckload, air freight, and specialized customer service drivers, we have got you covered. Our services include same-day and next-day delivery, product verification, time-definite delivery or pickup, desktop delivery, uniformed drivers, clean vehicles, and employee drivers, not contractors. We also offer line haul service to and from San Francisco, Los Angeles, Sacramento, Fresno, and real-time information with PODs and ETAs.
In addition to our transportation services, we also provide warehousing and distribution solutions. Our 40,000 sq ft warehouse is centrally located in the Fresno area, just off Highway 99, with 9 dock doors, high ceilings, and 24/7 access. We offer devanning, labeling, palletizing, inventory management, small parcel distribution, LTL and truckload distribution, just-in-time delivery, and appointment scheduling.
Our Coverage
Our coverage area includes the greater Fresno metropolitan area, Los Angeles, San Francisco, the Sierra Nevadas, and the central coastal area. We also offer line haul service to and from Sacramento and other major cities in California.
Our Commitment
At VEI Logistics, we are committed to being your trusted logistics and transportation partner. We strive to provide dynamic service and flexibility while helping you exceed your customers' expectations for deliverables. Our goal is to be your one-stop-shop for all your logistics needs, and we are dedicated to making your business move efficiently and cost-effectively.
Customer Service Issues
Multiple reviewers have expressed frustration with the customer service at VEI Logistics. They report encountering rude and unhelpful representatives who are unwilling to assist with issues or provide basic courtesy.
Delivery Problems and Delays
Several reviewers have experienced problems with deliveries, including delayed or lost shipments, and rescheduled deliveries without notification. In some cases, customers were told that their orders were not available when they were, or that they would be delivered on a specific date, only to not receive them.
Lack of Communication and Accountability
Reviewers have reported a lack of communication from VEI Logistics, with some being told that their orders were not available when they were, or being given conflicting information about delivery dates and times. When issues arise, representatives seem unwilling to take responsibility or apologize for mistakes.
Unreliability and Incompetence
Some reviewers have experienced multiple issues with VEI Logistics, including lost shipments, rescheduled deliveries, and poor communication. This has led to a perception that the company is unreliable and incompetent.
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