Business Details
50+ Years
experience
Emergency
services
Trusted HVAC & Plumbing Services in Dover, OH
Henry Heating, Cooling & Plumbing has been a trusted leader in HVAC and plumbing services for over 60 years, serving Northeast Ohio with unmatched expertise and dedication. Founded in 1960 by George Henry, our family-owned business has grown into a regional leader under the guidance of Dave Henry and Jeffrey Ford, combining decades of experience with cutting-edge training and certifications. Our team of NATE-certified technicians and licensed professionals delivers residential, commercial, and industrial solutions, including furnace installation, air conditioning repair, and plumbing maintenance, while prioritizing customer satisfaction and community involvement. We invest in continuous education, with over 36 hours of annual training per employee, and maintain partnerships with industry organizations like ACCA and ASHRAE to ensure technical excellence. Backed by a 1-year labor warranty on installations and a 30-day repair warranty, we offer 24/7 emergency services and tailored maintenance plans to meet every client's needs.Our commitment to quality is reflected in our extensive licensing, including Ohio HVAC Contractor License #16769 and certifications from ISNetworld and Industrial Safety Network. We actively support local organizations like Goodwill Northeast Ohio and Tuscarawas County schools, reinforcing our dedication to the communities we serve. Every project, from residential ductless systems to industrial process piping, is executed with precision and care, ensuring long-term reliability and energy efficiency. Our digital dispatch system guarantees prompt service, while transparent communication and flexible payment options enhance the customer experience. With a legacy built on trust, technical mastery, and unwavering service standards, we remain Northeast Ohio's premier choice for comprehensive heating, cooling, and plumbing solutions.
Services
Furnace Installation
AC Repair
Plumbing Maintenance
Commercial HVAC
Industrial Process Systems
Ductless Mini-Splits
Backflow Testing
Emergency Service
Geothermal Systems
Indoor Air Quality
Details
- Year established: 1960
Highlights and features
- 60+ years of combined experience in HVAC and plumbing services
- NATE-certified technicians with 36+ hours of annual training
- 24/7 emergency service with rapid response times
- Backflow preventer certification and state-licensed professionals
- Customized preventative maintenance plans for residential and commercial clients
Associations and certifications
- NATE (North American Technician Excellence)
- ACCA (Air Conditioning Contractors of America)
- ASHRAE (American Society of Heating, Refrigerating and Air-Conditioning Engineers)
- PHCC (Plumbing-Heating-Cooling Contractors of Ohio)
- ISNetworld Certification
- Industrial Safety Network Certification
- Bureau of Workers' Compensation #80009675
What people say
Prompt emergency response
Knowledgeable technicians
Excellent workmanship
Professional installations
Exceptional follow-up
Services
Residential Heating
We provide comprehensive residential heating solutions including furnace installation, repair, and maintenance. Our certified technicians handle gas furnaces, heat pumps, and geothermal systems, ensuring optimal home comfort. With 24/7 emergency service and a 1-year parts/labor warranty, we guarantee reliable performance and energy efficiency for Northeast Ohio homeowners.
Commercial HVAC
Our commercial HVAC services include rooftop unit installation, VAV system maintenance, and building automation controls. We serve banks, schools, and office buildings with custom design-build solutions and energy-efficient upgrades. Preventative maintenance plans reduce operating costs by up to 20% while our in-house fabrication shop ensures rapid component production for minimal business disruption.
Plumbing Services
We offer full-service plumbing solutions for residential and commercial properties, including pipe repair, water heater installation, and backflow preventer certification. Our licensed plumbers provide emergency leak repair and scheduled maintenance, using state-licensed techniques to ensure code compliance and long-term system reliability across Tuscarawas and Stark Counties.
Industrial HVAC
Specializing in industrial mechanical systems, we install and maintain chillers, cooling towers, and process piping for manufacturing facilities. Our OSHA-certified team handles complex projects like CNC machine coolant systems and snow melt installations, with 36+ hours annual training per technician to ensure safety and operational continuity in demanding industrial environments.
Ductless Systems
We design and install energy-efficient ductless HVAC systems for home additions and commercial spaces. Our multi-zone mini-split solutions provide targeted temperature control without ductwork, featuring same-day emergency service and factory-authorized parts to maintain warranty integrity across Northeast Ohio residences and businesses.
People
Jeff Ford
Vice President/Operator
With over 30 years in the HVAC industry, Jeff oversees daily operations and strategic growth while maintaining hands-on involvement in complex installations and client relations.
David Henry
Commercial & Industrial Sales
As a third-generation HVAC professional, David combines family legacy with modern sales leadership, specializing in industrial system specifications and long-term client partnerships.
Rick Gallagher
Plumbing Manager
Certified master plumber Rick leads our plumbing division with expertise in residential and commercial system design, emergency repair protocols, and code compliance across multiple Ohio counties.
Casey Matie
Service Manager
Casey manages our 24/7 service team, ensuring rapid response times and quality control for HVAC and plumbing repairs while implementing technician training programs.
Ryan Stewart
Design/Build Engineer
Ryan specializes in custom HVAC system design for commercial and industrial projects, integrating energy-efficient solutions with client-specific operational requirements.
Questions
Do you offer 24/7 emergency HVAC service?
Yes, we provide 24/7 emergency HVAC service with technicians available for immediate response to critical heating and cooling issues.
What areas do you service?
We serve Tuscarawas, Stark, Carroll, and Holmes Counties in Northeast Ohio for residential, commercial, and industrial HVAC and plumbing needs.
Are your technicians certified?
All technicians hold NATE certification, state licenses, and factory training with 36+ hours of annual continuing education to maintain technical excellence.
Can you help with commercial HVAC design-build projects?
Our team specializes in commercial design-build HVAC solutions, including system specification, installation, and integration with building automation controls.
