Feel Good In A Clean Car!" and "SERVICE FIRST
At Sparkling Image Car Wash, we are committed to providing exceptional car washing and detailing services that exceed our customers' expectations. With over 40 locations across the United States, we pride ourselves on our exceptional customer service, expert staff, and commitment to cleanliness.
Our Mission
Our mission is to help people feel good in a clean car through truly impressive service. We strive to create a welcoming and relaxing environment for our customers, providing a hassle-free experience that keeps our customers coming back for more. Our customer service advisors are trained to identify each customer's unique car care needs, ensuring that every vehicle that rolls into our washes and detailing centers receives a tailored cleaning and detailing service that meets their specific requirements.
Our Services
We offer a wide range of services designed to keep your vehicle looking its best. Our wash menus feature an array of full-service and exterior-only car washes, as well as a comprehensive menu of detailing services. Our detailing services range from general maintenance to restorative detailing, ensuring that every car receives the attention it needs to maintain its appearance and protect its value.
In addition to our regular car wash and detailing services, we also offer on-site oil change centers, where our expert technicians will help maintain your vehicle's engine and keep it running smoothly. With Sparkling Image Car Wash, you can trust that your vehicle is in good hands.
Unlimited Wash Club
Our Unlimited Wash Club is a convenient and affordable way to keep your car clean. With no long-term contract, you can choose from full-service or exterior-only packages and enjoy the convenience of having your car washed as often as you like. Plus, as a member of the Unlimited Wash Club, you'll receive exclusive perks and discounts on other services, making it easier than ever to keep your car looking its best.
Poor Customer Service
Many reviewers expressed dissatisfaction with the customer service they received at Sparkling Image. Karon Jacob had a particularly bad experience with a rude and snotty employee who seemed not to know what she was doing. Kay Cares mentioned that the staff was often short-handed, and the equipment would break down, leading to a poor experience. Victoria Henry was unhappy with the service and felt that the price was not justified.
Issues with Cleaning
Several reviewers complained about the quality of the cleaning services. Karon Jacob's car was not properly cleaned, and the interior was not vacuumed. S. B. mentioned that the floor mats were dirty and wet, and the outside was dirty in several places. Victoria Henry's car still had dirt on the rims and bug guts on the hood after the cleaning. Brooke Hughes was disappointed with the interior cleaning, which looked the same as before.
Positive Experiences
On the other hand, some reviewers had positive experiences. Randy Arthur and Sam Woodcock praised the excellent service they received from Haley, who was informative and helpful. Annette Schwartz was generally satisfied with the cleaning, although she found a few spots that were missed.
Mixed Reviews
Overall, the reviews suggest that Sparkling Image has some issues with customer service and cleaning quality, but there are also some positive experiences to be found.
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