Putting You First, One Mortgage at a Time
At Legacy Mutual Mortgage, our mission is to put our customers first, providing personalized service, expert guidance, and a wide range of financing solutions to help them achieve their dream of homeownership. Our team of experienced mortgage professionals is dedicated to making the homebuying process as smooth and stress-free as possible.
Our Core Values
We operate on a set of simple yet paramount core values: Do the right thing, Show people you care, and Do your personal best. This translates to a company culture that prioritizes integrity, respect, and exceptional customer service. Our goal is to not only meet but exceed our customers' expectations, making us a trusted partner in the homebuying process.
Financing Solutions
We offer a diverse range of financing options to cater to the unique needs of our customers. Our loan programs include:
- USDA Loans: No down payment required, very low mortgage insurance costs, and loan amounts as high as income will allow.
- Veteran's Affairs Loans: No down payment and no monthly mortgage insurance required, with credit scores as low as 580.
- FHA Loans: Most flexible qualifying criteria, credit scores as low as 580, and down payment assistance options available.
- Conventional Loans: Loan amounts up to $647,200, no mortgage insurance with 20% down, and down payment requirements as low as 3%.
Proven Process and Support
Our mortgage process is designed to be efficient, transparent, and customer-centric. We break it down into five straightforward steps:
1. Pre-Approval: Get preapproved to determine your budget and negotiate with confidence.
2. Application: Formal loan paperwork and sales contract specifics.
3. Processing: Our team prepares your loan for approval, including appraisal and title work.
4. Underwriting: Our underwriters review and approve your loan within 24-48 hours.
5. Clear to Close: Finalize your loan and prepare for closing.
Client Testimonials
Our customers rave about our personalized service, expert guidance, and streamlined mortgage process. Here's what some of them have to say:
- "You are Amazing at what you do and you make it so simple for all your clients. This process was a walk in the park thanks to you!"
- "This mortgage group has a team that truly takes care of their clients. They are personable, understanding, informative, and solution-oriented."
Exceptional Service and Staff
The reviews praise the exceptional service and staff at Legacy Mutual Mortgage and The Mortgage Firm. The reviewers highly recommend these companies for their professionalism, efficiency, and dedication to customer satisfaction. The staff, including loan originators, managers, and other team members, are consistently praised for their friendly, caring, and responsive nature.
Efficient and Streamlined Process
The reviews highlight the efficient and streamlined process of obtaining a mortgage through these companies. The reviewers appreciate the quick and seamless process, including expedited loan approvals, and the guidance provided throughout the entire process.
Excellent Communication and Customer Service
The reviews emphasize the excellent communication and customer service provided by the staff. The reviewers praise the prompt responses to their questions, concerns, and emails, as well as the proactive communication throughout the entire process.
Highly Recommended
Overall, the reviews highly recommend Legacy Mutual Mortgage and The Mortgage Firm for anyone looking for a hassle-free home buying or refinancing experience.
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