Business Details
11 Years
experience
Your Trusted Property Management Partner in Greenwood, SC
Northstar Property Management was founded in 2015 as a locally-based property management company serving Greenwood, Abbeville, and Greenville, South Carolina. Our mission focuses on delivering superior customer service through optimized online tools that streamline transactions and communications for both property owners and tenants. We leverage modern technology to enhance communication efficiency and expedite business processes, offering tenants online applications, eSignatures, payment portals, and direct communication channels with property managers.For homeowners, we provide digital access to monthly statements, management agreements, and financial reports to simplify tax preparation. Our team combines extensive experience in customer service, marketing, and project management to deliver tailored solutions while maintaining personalized attention to owner and tenant needs. We prioritize effective communication and management expertise to help clients achieve their financial goals without compromising quality or value.
Services
Residential Property Management
Leasing Solutions
Online Tenant Portal
Property Marketing
Financial Reporting
Details
- Year established: 2015
Highlights and features
- We provide optimized online tools for seamless tenant and owner communications
- Our team combines 20+ years of customer service and business experience
- We offer digital financial reporting for simplified tax preparation
- We maintain personalized attention while delivering modern property management solutions
- We leverage technology to expedite leasing and maintenance processes
Services
Residential Property Management
We provide comprehensive residential property management solutions covering maintenance coordination, tenant screening, and financial reporting. Our services help property owners maximize returns while ensuring tenant satisfaction through prompt issue resolution and regular property oversight. We handle all aspects of property operations from lease execution to rent collection and vendor management.
Leasing Solutions
Our leasing solutions include property marketing, applicant screening, and eviction handling for property owners. We list properties on multiple rental platforms and manage the complete leasing cycle from application review to lease execution. This service ensures quick tenant placement while maintaining rigorous screening standards for property protection.
Online Tenant Portal
Our digital platform enables tenants to complete applications, sign leases electronically, and submit maintenance requests. Tenants can make rent payments online and communicate directly with property managers via email or text. The portal provides 24/7 access to lease documents and payment history for tenant convenience.
Property Marketing
We market properties across multiple online rental platforms to maximize visibility and attract qualified tenants. Our marketing includes professional listing creation and syndication to major real estate websites. This service ensures rapid tenant placement through targeted exposure to active renters in our service areas.
Financial Reporting
We provide detailed monthly financial statements and digital access to property financial records. Owners receive regular reports on income, expenses, and property performance metrics. Our system maintains organized financial documentation for simplified tax preparation and year-round financial tracking.
People
Jake Chapman
Property Manager in Charge
Licensed Property Manager with 10 years of customer service experience at Velux and 6 years as a City Fireman. Oversees application review, leasing agreements, and maintenance operations while managing day-to-day property management activities.
Kim Chapman
Finance & Technology Manager
MBA holder managing financial operations, communications, and technology systems. Combines healthcare industry experience with business management expertise to oversee company finances and digital infrastructure while maintaining community involvement in healthcare.
Questions
What areas do you serve?
We serve Greenwood, Abbeville, and Greenville counties in South Carolina, providing property management and leasing solutions across these communities.
What property types do you manage?
We specialize in residential property management including single-family homes, multi-family units, and small apartment complexes.
How do tenants submit maintenance requests?
Tenants can submit work orders through our online portal or contact property managers directly via email or text messaging for urgent issues.
How are rental payments processed?
We offer online payment options through our tenant portal, allowing secure rent payments with automatic confirmation and payment history tracking.
What sets your property management apart?
Our combination of local expertise, technology-driven solutions, and personalized service ensures efficient property operations while maintaining owner-tenant satisfaction.
How quickly do you fill vacancies?
Our marketing strategy and multiple listing platforms typically result in faster tenant placement, with average vacancy reduction of 30% compared to industry standards.
