Business Details
19 Years
experience
Your Trusted Logistics Partner in Madison, VA
Box In Box Out is a logistics, fulfillment, and distribution solutions provider dedicated to supporting businesses with precision and reliability. With over 20 years of experience, we specialize in order fulfillment, inventory management, and distribution for small to medium-sized B2B and B2C brands. Our team combines decades of industry expertise with state-of-the-art technology to deliver customized solutions that align with our clients' unique needs.We pride ourselves on offering superior customer service, ensuring seamless operations from warehouse to delivery. Our commitment to innovation and client satisfaction has earned us a reputation as a trusted partner in the logistics industry.
Services
Order Fulfillment
Inventory Management
Distribution
Product Services
Quality Assurance
Packaging/Labeling
Kitting & Assembly
Gift Wrapping
Returns Processing
Product Refurbishing
Details
- Year established: 2007
Highlights and features
- We have over 20 years of experience in logistics and order fulfillment.
- Our state-of-the-art technology ensures accurate inventory management.
- Knowledgeable team with 40+ combined years in warehousing and logistics.
- Customized solutions tailored to your business needs.
- Award-winning customer service with a focus on client satisfaction.
What people say
Excellent service
Knowledgeable staff
Custom solutions
Accurate shipments
Flexible partner
Services
Order Fulfillment
Box In Box Out provides end-to-end order fulfillment services, including picking, packing, and shipping. Our experienced team ensures hundreds of thousands of orders are processed accurately for retailers and direct-to-consumer brands. We integrate with clients' systems for seamless operations.
Inventory Management
Our barcoded inventory systems ensure pinpoint accuracy and real-time tracking. Compatible with accounting platforms like QuickBooks, we offer customizable reporting and EDI compliance to streamline inventory control for businesses of all sizes.
Distribution
We handle domestic and international distribution, including hazmat-certified shipping. With partnerships with major carriers, we negotiate competitive rates and manage complex shipping requirements to optimize delivery efficiency for clients.
Kitting & Assembly
Our kitting services include component sourcing, assembly, and customized packaging. Using detailed bills of materials, we ensure precise order fulfillment for businesses requiring product bundling or final-stage manufacturing before shipping.
Product Refurbishing
We offer product refurbishing services to restore returned or damaged items to sellable condition. This includes inspections, repairs, and quality checks to maintain brand standards while reducing waste and maximizing inventory value.
People
Peter Rice
Chairman
Peter Rice founded Box In Box Out in 2007 after a successful career in retail and logistics. He focuses on strategic planning and business development, leveraging 25+ years of leadership experience to guide the company's growth.
Keith Kirssin
President
Keith Kirssin oversees operations, technology, and sales at Box In Box Out. With expertise in logistics systems, he ensures seamless service delivery and technological innovation to meet evolving client needs.
Brad Paton
VP of Operations
Brad Paton manages daily operations, including IT and logistics. His 10+ years at Box In Box Out focus on optimizing processes and maintaining the company's reputation for reliable, client-centric fulfillment solutions.
Robyn Taylor
Order Processing Manager
Robyn Taylor leads order processing and kitting operations. With over a decade at Box In Box Out, she ensures efficient handling of client orders and maintains high standards in fulfillment accuracy.
Robin Marston
Assistant Operations Manager
Robin Marston supports operations with shipping coordination and client billing. Her 13+ years of experience contribute to streamlined logistics and consistent service quality for Box In Box Out's diverse clientele.
Questions
What industries does BoxInBoxOut serve?
We work with B2B and B2C brands in industries like cosmetics, furniture, books, and specialty goods, offering tailored logistics solutions for diverse product needs.
Do you handle international shipping?
Yes, we manage complex international shipping requirements, including customs compliance and partnerships with global carriers for efficient cross-border deliveries.
How does your inventory management system work?
Our barcoded system tracks inventory in real time, integrates with accounting software, and provides customizable reports for accurate stock control and order processing.
Can you customize fulfillment processes?
We offer personalized solutions, including branded packaging, kitting, and returns processing, adapting to each client's unique operational requirements and growth goals.
What sets BoxInBoxOut apart from competitors?
Our combination of 20+ years of experience, advanced technology, and dedicated customer service ensures reliable, scalable logistics tailored to your business needs.
