Get Your Appliance Repaired Right, On Time, and On Budget!
At North Dallas Appliance Repair, we pride ourselves on providing professional in-home appliance repair services to the residents of Dallas, Richardson, Plano, Irving, Garland, Mesquite, Rowlett, Rockwall, Sachse, Wylie, East Carrollton, Farmers Branch, Allen, McKinney, and the surrounding areas. With over 40 years of combined experience, our team of licensed and insured technicians is dedicated to diagnosing and repairing your appliance issues quickly and efficiently.
Our Story
We've been serving the Dallas area since 1993, and our commitment to honesty, integrity, and excellent customer service has earned us a reputation as one of the most trusted appliance repair companies in the region. Our owner, Scott Glover, has been in the appliance business since the 1980s, and his passion for providing top-quality service has been the driving force behind our company's success.
Our Services
We offer repair services for a wide range of appliances, including refrigerators, ice makers, washers, dryers, ovens, ranges, and more. Our technicians are experienced in servicing all major brands, including Sub-Zero, GE, Maytag, Whirlpool, Kenmore, LG, Samsung, and more. We take pride in our work, and our licensed and insured technicians will provide you with a detailed diagnosis and estimate for the total cost of repairs before proceeding.
Our Promise
At North Dallas Appliance Repair, we promise to provide you with exceptional service, honesty, and integrity. We understand the inconvenience of a broken appliance, and we'll work tirelessly to get your appliance up and running as quickly as possible. Our same-day repair service in most cases means you can get back to your daily routine without delay.
Overview of Reviews
The reviews for North Dallas Appliance Repair are mixed, with 13 reviewers giving 5-star ratings and 5 reviewers giving 1-star ratings.
Positive Experiences
Many reviewers praised the company's prompt and efficient service. Several reviewers mentioned that the repairmen arrived on time, diagnosed the problem quickly, and fixed the appliance in a timely manner. Some reviewers also commended the company's honesty and professionalism. One reviewer, Sharon Kellerhouse, had a particularly positive experience, stating that the company's honesty and helpfulness went above and beyond her expectations.
Negative Experiences
On the other hand, some reviewers had negative experiences with the company. Common complaints included inaccurate diagnoses, overpricing, and poor customer service. One reviewer, Chris Black, had a particularly bad experience, stating that the owner, Scott Glover, was unprofessional and failed to fix the issue. Another reviewer, Jayne Ochoa, was unhappy with the service she received, stating that the repairman seemed "lost" and didn't fix the issue.
Common Issues
One common issue that arose from the reviews is the accuracy of diagnoses. Several reviewers mentioned that the company's repairmen misdiagnosed the problem or recommended unnecessary repairs. Another issue that arose was the company's pricing, with some reviewers feeling that the prices were too high or that they were overcharged.
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