Highland Chateau Health + Rehabilitation Center has been providing exceptional care to the Highland Park area of St. Paul for over 50 years. Our nursing home offers personalized care with the utmost respect and dignity for our residents. Our beautifully appointed private rooms provide comfort and security while our skilled staff provides all the care necessary to ensure the well-being of our residents.
History
Highland Chateau has been a landmark for rehabilitation and skilled nursing care in St. Paul for over 50 years. Our facility offers a comprehensive range of services designed to support the health and well-being of our residents. From short-term rehabilitation to long-term skilled nursing care, we provide personalized care that sets us apart from other care centers or nursing homes.
Rehabilitation Services
At Highland Chateau, our comprehensive rehabilitation program includes physical therapy, occupational therapy, and speech therapy. Our skilled therapists work closely with residents and patients to develop a rehabilitative care program tailored to meet their specific needs. From strength training and pain management to massage and electrical stimulation therapy, our rehabilitation services are designed to support a comfortable and effective rehabilitation experience.
Skilled Nursing Care
Our skilled nursing care is designed to provide support and assistance with daily living activities, as well as medical care and management of chronic conditions. Our nursing staff, made up of registered nurses, licensed practical nurses, and certified nursing assistants, are dedicated to providing high-quality care that promotes health, independence, and overall well-being.
Amenities
Our comprehensive rehabilitation and skilled nursing services include:
- All private rooms
- Patient-centered care coordinated by registered and licensed nurses, certified nursing assistants, therapists, social worker, activities team members, and dietician
- Medicare and Medical Assistance program participation
- Contract with Veterans Affairs
- Rehabilitation therapies (physical, occupational, speech)
- 24-hour skilled nursing care
- Therapies for wound and pain management and lymphedema
- On-site visits from medical professionals
- Discharge planning and education
- Daily activities such as art, music, and social gatherings
- An emergency response system
- Three meals daily
- Housekeeping and laundry service
- A barber & beauty salon
- On-site medical director
- Registered nurses, therapists, dieticians, social workers, and other professionals on-call
Quality Traditions
At Highland Chateau, we are committed to providing exceptional care and service to our residents and patients. We take pride in our long history of providing high-quality care and our commitment to exceeding the expectations of those we serve. Whether you are in need of short-term rehabilitation or long-term skilled nursing care, we are dedicated to providing you with the care and support you need to thrive.
Getting Started
If you or a loved one is in need of rehabilitation or skilled nursing care, we invite you to learn more about our comprehensive services and amenities. Please contact us to schedule a tour or referral.
Overall Experience
The reviews of this nursing home facility are mostly negative, with several authors expressing disappointment and frustration with their experiences. Many reviewers mention issues with staff response times, cleanliness, and quality of care.
Resident Experience
Residents and family members alike have reported long wait times for staff to respond to calls for assistance, with one reviewer stating that it took over an hour for staff to respond to a call light. Another reviewer mentioned that their family member was still waiting for a scheduled activity to begin after two days.
Staff
Some reviewers have had positive experiences with staff members, such as a social worker who was described as "amazing, " "easy to talk to, " and "caring." However, other reviewers have reported that staff seemed to disappear or were unresponsive to issues.
Facility Conditions
Several reviewers have expressed disappointment with the cleanliness and condition of the facility. One reviewer described the building as having a strong smell of urine, while another mentioned that the air conditioning did not work in certain areas. Reviewers have also reported issues with the food, with one describing it as "terrible."
Activities and Services
While some reviewers have mentioned that the facility offers activities and services, such as a variety of meals and a social calendar, others have reported difficulties in accessing these services.
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