At Crystal Pools, our number one priority is customer satisfaction at an affordable price. We are a local, family-run business directly involved with all operations within the business. Our team is committed to providing top-notch pool cleaning and maintenance services to our customers in Jupiter, Jupiter Island, Jupiter Farms, Tequesta, Palm Beach Gardens, North Palm Beach, Juno Beach, West Palm Beach, and the surrounding areas.
We strive to be available to our current and new customers whenever we are needed. Whether it's an emergency or simply to answer a question, we will always be there. We offer new equipment installs and repairs for pool heaters, pool pumps, automations, lights, salt systems, filters, autofills, pool vacuums, and jets. We also offer replumbing, valve replacements, and leak detection services.
Our Services
We offer a wide range of pool services, including weekly pool cleaning, new builds and remodels, pool repairs, and equipment installations. Our weekly pool cleaning service includes scrubbing tiles and waterlines with tile soap, skimming the surface, scrubbing walls, vacuuming the bottom of the pool, emptying skimmer baskets, and balancing water chemicals. We also provide emergency pool repairs, common pool FAQs, and solutions to equipment malfunction, feces in the pool, animal in the pool, yellow algae, and hurricane pool prep.
Our Difference
What sets us apart from our competition is our commitment to customer satisfaction, our family-run business approach, and our investment in our employees. We send email notifications to our clients immediately following weekly service, which includes chemical readings, any adjustments or notes taken, and a picture of your crystal-clear pool. We take our customers' feedback seriously and reach out regularly with one-question surveys to address any concerns and also reward our technicians when we receive positive feedback.
Meet Our Team
Our team of experienced pool technicians is CPO certified and stays trained and informed within the industry. We hire based on personality fit and ability to train, and we take professionalism seriously to ensure you will always have knowledgeable and professional technicians servicing your pool. We invest in our employees and ensure they are always up-to-date on the latest techniques and technologies.
Overview
Crystal Pools, a pool maintenance company, has received a mix of positive and negative reviews from its customers.
Positive Reviews
Most customers have praised Crystal Pools for their reliable and efficient services. They have mentioned that the company's technicians are friendly, courteous, and professional. The weekly online reports and personalized service have been appreciated by many customers. The company's responsiveness and ability to address customer concerns have also been highlighted.
Negative Reviews
On the other hand, some customers have expressed dissatisfaction with the company's services. Issues with algae blooms, inadequate chemical testing, and inconsistent service schedules have been reported. Some customers have also complained about the company's communication, citing unreturned calls and emails. A few customers have mentioned that the company's representatives have been rude and unprofessional.
Services Offered
Crystal Pools offers a range of services, including water treatment, netting, summerization, filter cleaning, tile brushing, vacuuming, leaf traps, and wall brushing.
Be the first to review Crystal Pools Service.
Write a Review
