Business Details
25 Years
experience
Emergency
services
Your Trusted IT Partner in Roanoke, Texas
On Site PC Services has been a trusted IT partner since 2001, delivering enterprise-grade technology solutions tailored to small and medium businesses. Our team of certified professionals combines deep technical expertise with proactive strategies to ensure operational continuity through managed IT services, layered cybersecurity, and cloud management. With over two decades of experience, we specialize in aligning technology with business objectives while maintaining compliance in regulated industries.Our client-first approach emphasizes rapid response times, transparent reporting, and strategic IT roadmaps that prepare organizations for future challenges. Recognized for 150+ five-star reviews and industry certifications, we serve as an extension of our clients' teams, focusing on measurable outcomes rather than generic solutions. Our commitment to innovation ensures businesses receive cutting-edge protection against evolving cyber threats while optimizing existing infrastructure investments.
Services
Managed IT Services
Cybersecurity Solutions
Cloud Management
VoIP Phone Systems
Backup & Disaster Recovery
Network Support
Virtual CIO Services
Details
- Year established: 2001
Highlights and features
- 25+ years of enterprise-level IT experience tailored to SMBs
- Proactive monitoring with 99%+ SLA compliance for support tickets
- Multi-layered cybersecurity with human-led threat response
- Compliance-ready solutions for regulated industries
- Strategic IT roadmaps with dedicated vCIO services
Associations and certifications
- Better Business Bureau
What people say
ROCK STARS
Outstanding rescue mission
Immaculate response time
Proactive support
Expertise in IT systems
Services
Managed IT Services
Our Managed IT Services provide comprehensive technology oversight through 24/7 system monitoring, proactive maintenance, and strategic planning. This solution combines remote monitoring tools with on-site support to ensure business continuity. Clients benefit from asset management, daily backups, and compliance-ready documentation while focusing on core operations.
Cybersecurity Solutions
Multi-layered cybersecurity defenses include MFA implementation, endpoint detection, and human-led threat response. Our approach combines signature-based antivirus with behavioral analysis to prevent breaches. Services cover dark web monitoring, phishing simulations, and compliance-specific protections for healthcare and legal industries.
Cloud Management
We optimize cloud environments across Microsoft 365, Google Workspace, and AWS platforms. Our management includes license optimization, data retention policies, and hybrid cloud integration. Clients receive cost forecasting, security administration, and seamless migration support between cloud platforms.
VoIP Phone Systems
Our VoIP solutions offer unified communications with business SMS and after-hours call handling. PrimeVOX-powered systems provide enterprise features at SMB pricing. Services include number porting, call routing customization, and integration with existing IT infrastructure.
Backup & Disaster Recovery
Enterprise-grade BDR solutions feature automated backups, air-gapped protection, and rapid recovery. We implement customized retention policies while ensuring compliance with industry regulations. Regular testing validates recovery processes to minimize downtime during incidents.
People
Brian Davis
President / Founder
With over two decades in IT leadership, Brian founded On Site PC Services in 2001. He specializes in technology consulting and account management, focusing on delivering enterprise-grade solutions to SMBs through strategic partnerships and team development.
Joe Craven
VP of Professional Services
Bringing 20+ years of legal IT experience, Joe leads process improvement initiatives. As former CIO of AmLaw firms, he specializes in compliance frameworks and operational efficiencies through virtual CIO services and strategic technology implementation.
Andrew Sweeney
Senior Support Engineer
Certified in networking infrastructure, Andrew excels at solving complex server and virtualization challenges. His technical expertise combined with customer-focused approach earned him promotion to Level 2 System Engineer within five years of joining the team.
Caleb Plumlee
Technology Alignment Manager
Caleb combines proactive system maintenance with strategic technology planning. His troubleshooting expertise and commitment to continuous learning ensure clients receive cutting-edge solutions that align with evolving business requirements.
Graham Campbell
Field Engineer
As Lead Field Engineer, Graham manages IT systems across diverse environments. His dual expertise in hardware solutions and customer service enables rapid resolution of complex technical issues while maintaining exceptional client satisfaction scores.
Questions
What industries do you specialize in?
We serve healthcare, legal, financial services, construction, and manufacturing sectors with compliance-specific IT solutions.
Do you offer 24/7 support?
Yes, our Premium clients receive 24x7 helpdesk coverage with 99%+ SLA compliance for critical issues.
How do you handle data backups?
We implement automated, tested backups with air-gapped protection and rapid recovery options across all environments.
Can you help with cloud migration?
Yes, we provide seamless migrations between cloud platforms including Microsoft 365, Google Workspace, and AWS.
What cybersecurity measures are included?
Our multi-layered approach includes MFA, endpoint detection, email security, and human-led threat response teams.
Do you work with remote teams?
We support hybrid environments with unified communications, remote access solutions, and cloud collaboration tools.
