Business Details
11 Years
experience
Premium Carpet, Rugs & Flooring in Newburyport, MA
At Gordon Rug, we take pride in being a family-owned business dedicated to providing exceptional customer service and top-quality flooring solutions. Established in 2015, our journey began with Jeff Gordon's two-and-a-half decades of experience in the carpet and flooring industry, complemented by Sue Gordon's expertise in client relations. Our 3,000-square-foot showroom in Newburyport, Massachusetts, offers the largest collection of carpets, area rugs, and specialty flooring in New England. As members of the International Design Guild, we ensure access to the world's finest floor coverings. From personalized consultations to meticulous installation, we handle every project with care, offering custom binding services and durable waterproof flooring options.Our team of seasoned professionals, including master installers with over 25 combined years of experience, guarantees precision from start to finish. We prioritize local needs, serving Massachusetts, New Hampshire, and Maine while maintaining a commitment to transparency and quality. Our clients often return for second homes and commercial projects, a testament to our reliability and craftsmanship. Every interaction, from selection to installation, reflects our dedication to exceeding expectations. We are proud to be recognized as the #1 Choice for Carpet and Flooring in the Newburyport Greater Area Readers Choice Awards for six consecutive years.
Services
Carpets
Area Rugs
Stair Runners
Flooring
Binding
Installation
Consultations
Details
- Year established: 2015
Highlights and features
- We offer over 25 years of combined industry experience in flooring solutions.
- Our team provides personalized consultations and custom installations.
- We feature New England's largest collection of carpets and area rugs.
- Our International Design Guild membership ensures global product access.
- Our installers have 13+ years of hands-on expertise in precision work.
What people say
Top notch
Beautiful rugs
Perfect installation
Nicest people
Excellent service
Services
Carpets
Our broadloom carpets provide cozy environments for residential and commercial spaces. We offer durable, stylish options suitable for high-traffic areas and families with pets. Our team guides clients in selecting carpets that balance comfort, aesthetics, and longevity, ensuring seamless integration with interior design.
Area Rugs
Hand-knotted, hand-tufted, and flatweave area rugs from our collection enhance any space's decor. We provide personalized selection assistance and on-site modifications to meet unique layout needs. Our rugs combine craftsmanship with practicality, offering elegance and resilience for diverse lifestyles.
Stair Runners
Custom stair runners add style and safety to homes and businesses. Our experts measure and install runners tailored to fit curved or straight staircases. Materials include wool and durable synthetic blends, ensuring both aesthetic appeal and long-term functionality for high-traffic areas.
Flooring
We offer luxury vinyl tiles, planks, and sheet vinyl suited for families with children and pets. Our waterproof flooring options combine decorative appeal with practicality. The products resist moisture and wear, maintaining beauty in active environments while offering easy maintenance.
Installation
Our experienced team handles furniture relocation, old flooring removal, and precise installation. Services include floor preparation, precise cutting, and thorough cleanup. We guarantee meticulous attention to detail, ensuring a seamless transition to your new flooring without disruption to your daily routine.
People
Jeff Gordon
Owner
With 25+ years in flooring, Jeff founded Gordon Rug in 2015 after managing Boston showrooms. He specializes in custom fabrication and inventory curation, ensuring access to premium products. Jeff oversees installations and maintains client relationships.
Sue Gordon
Owner
Sue manages showroom operations and marketing, leveraging her background in therapy to understand client needs. She focuses on creating positive customer experiences and streamlining project execution from design to completion.
Casey Delibac
Store Manager
Casey leads daily showroom operations with 16+ years of experience in flooring sales and customer service. He assists clients in selecting products tailored to their lifestyle and budget, ensuring informed purchasing decisions.
Doug Clement
Master Installer
Doug specializes in precise carpet installation, bringing 25+ years of expertise. He ensures seamless execution of complex projects, including stair runners and large residential spaces, adhering to strict quality standards.
Charlie Clavel
Master Installer
Charlie delivers expert flooring installations with 13+ years of experience. He handles challenging layouts and custom fabrications, prioritizing client satisfaction through attention to detail and efficient project completion.
Questions
What types of flooring products do you offer?
We offer carpets, area rugs, stair runners, luxury vinyl tiles, waterproof flooring, and custom binding services for residential and commercial spaces.
Do you provide installation services?
Yes, our experienced installers handle furniture movement, old flooring removal, precise installation, and cleanup for all purchased products.
Are your products suitable for pet-friendly homes?
Our waterproof flooring and durable carpets are designed for families with pets, featuring stain-resistant materials and easy maintenance.
Do you serve areas outside Massachusetts?
We serve Massachusetts, New Hampshire, and Maine, offering in-home consultations and customized flooring solutions tailored to local needs.
Can you assist with design choices?
Our team provides personalized consultations to help select flooring that aligns with your decor, lifestyle, and budget.
