Business Details
38 Years
experience
Creative Communications Agency for Impact-Focused Organizations
Lilja Communications is a creative communications agency dedicated to crafting impactful stories for organizations committed to making a difference. Founded in 1988, we combine strategic thinking with authentic storytelling to help clients connect with their audiences through customized communications plans, employee engagement initiatives, and multimedia content. Our team prioritizes sustainability, ethical practices, and long-term client relationships, delivering tailored solutions that align with organizational values.With expertise in brand development, media relations, and content creation, we empower clients to articulate their missions and drive meaningful change. Our collaborative approach ensures every project reflects the client's unique identity while achieving measurable results. Backed by decades of experience, we remain committed to innovation, integrity, and excellence in all our work.
Services
Communications Strategy
Employee Communications
Content Creation
Lifestories
Brand Refresh
Media Relations
Video Production
Design Services
Writing Services
Sustainability Consulting
Details
- Year established: 1988
Highlights and features
- We offer 35+ years of experience in strategic communications for mission-driven organizations.
- Our team combines storytelling expertise with deep industry knowledge to deliver tailored solutions.
- We prioritize sustainability and ethical practices in all aspects of our work.
- Our collaborative approach ensures client voices remain central to every project.
- We maintain long-term relationships through consistent quality and responsive service.
What people say
Responsive
Creative
Consistently excellent
Deep understanding
Exceptional work
Services
Communications Strategy
We develop comprehensive communications strategies that align with organizational goals and audience needs. Our approach combines message development, audience analysis, and tactical planning to create roadmaps for success. Clients benefit from measurable outcomes and cohesive brand narratives across all communication channels.
Employee Communications
Our employee communications solutions strengthen organizational culture through targeted messaging and engagement initiatives. We create customized plans that connect staff with leadership, reinforce company values, and improve workplace satisfaction through newsletters, intranet content, and strategic campaigns.
Content Creation
We produce compelling written and visual content that resonates with target audiences. Our services include thought leadership pieces, website copy, and multimedia content that authentically represent client missions while maintaining brand consistency and strategic alignment.
Brand Refresh
Our brand refresh services modernize organizational identities while preserving core values. We update logos, visual elements, and positioning statements to better connect with contemporary audiences while maintaining brand heritage and authenticity.
Media Relations
We build strategic media relationships to amplify client stories through earned media opportunities. Our approach combines press release development, journalist outreach, and media training to secure coverage that aligns with organizational objectives and enhances public perception.
People
Kate Lilja Lohnes
President
Kate leads Lilja Communications with a focus on storytelling for impact-driven organizations. She brings sustainability communications expertise and 15+ years of experience in strategic messaging to client projects.
Mary Lilja
Founder
Mary founded Lilja Communications in 1988 and established its reputation for excellence in strategic communications. Her background in speechwriting and corporate communications continues to shape the agency's approach.
Alicia DeMatteo
Director
Alicia oversees client projects with expertise in brand strategy and content development. She specializes in creating communications that align organizational missions with audience needs across multiple platforms.
Jeni Fjelstad
Specialist
Jeni contributes to content creation and media relations initiatives with a focus on authentic storytelling. Her work emphasizes clear communication of organizational values and impact.
Britt Bublitz
Specialist
Britt supports client projects through strategic communications planning and content development. She specializes in translating complex information into engaging narratives that resonate with target audiences.
Questions
What types of organizations do you work with?
We specialize in working with mission-driven organizations including nonprofits, foundations, and socially responsible businesses that want to amplify their impact through strategic communications.
How do you approach brand development?
Our brand development process combines organizational values, market research, and audience insights to create authentic identities that resonate with target audiences while maintaining strategic alignment.
What sustainability practices do you follow?
We implement energy-efficient office practices, use recycled materials, minimize travel impact, and maintain a comprehensive recycling/composting program as part of our commitment to environmental responsibility.
Can you help with employee engagement strategies?
Yes, we create customized employee communications plans that strengthen organizational culture through targeted messaging, leadership alignment, and engagement initiatives tailored to specific workplace needs.
Do you offer multimedia content creation?
We produce videos, infographics, and interactive content that complements written communications and enhances storytelling effectiveness across digital platforms.
How do you measure communications success?
We use a combination of qualitative feedback, engagement metrics, and specific KPIs aligned with organizational goals to evaluate the effectiveness of our communications strategies and campaigns.
