Schedule an appointment today and let us earn your business. '
Bratz Tire & Auto Service Center, a family-owned and operated business, has been a staple in the Palestine, TX community since 1949. Founded by Webb Bratz, who initially started selling tires from his gas station, the business soon grew and transformed into a full-fledged tire shop. Over the years, the business has expanded its services and is now known for its top-notch automotive repair and maintenance services.
Joe Brooks, the current owner, has been with the business for over a decade and took over the reins in 2005. For over 63 years, Bratz Tire & Auto Service Center has been the go-to destination for all tire and automotive needs for its loyal customers.
Our Services
At Bratz Tire & Auto Service Center, we pride ourselves on offering a comprehensive range of services to meet all your automotive needs. Our services include:
Tire Sales and Services
We offer an extensive range of tires from leading brands such as Michelin, BFGoodrich, Uniroyal, Goodyear, and Continental for passenger cars, light trucks, and SUVs. Our tire services include tire rotation, balancing, and alignment, ensuring your vehicle's tires are in top condition.
Automotive Repair and Maintenance
We provide a wide range of automotive repair and maintenance services, including brake service and repairs, oil changes, wheel alignments, A/C repair, and belts and hoses replacement. Our team of experienced technicians is committed to providing high-quality services using state-of-the-art equipment and parts from reputable brands.
Commercial Tires
We offer a variety of commercial tires to meet the demands of agricultural, industrial, and construction vehicles. Our commercial tire services include new tire sales, retreading, and repair, ensuring your vehicles are always ready for work.
Wheels and Custom Accessories
We offer a wide selection of custom wheels and accessories to enhance the look and performance of your vehicle. Our team of experts will help you choose the right wheels and accessories that fit your budget and style.
Auto Repair Services
Our auto repair services include engine diagnostics, electrical system repairs, transmission repairs, and suspension repairs. We have the expertise and equipment to handle all types of automotive repairs and maintenance.
Forklift Tires
We offer a range of forklift tires to meet the needs of various industrial applications. Our forklift tire services include new tire sales, retreading, and repair, ensuring your forklifts are always ready for work.
Vehicle Inspection
We offer vehicle inspection services, ensuring your vehicle meets all safety and emissions requirements. Our team of experts will conduct a thorough inspection of your vehicle, identifying any potential issues and providing recommendations for repairs and maintenance.
At Bratz Tire & Auto Service Center, we are committed to providing exceptional customer service, high-quality products, and affordable pricing. Our team of experienced technicians is dedicated to ensuring your vehicle is safe and reliable for the road ahead. Contact us today to schedule an appointment for all your automotive needs.
Overall Experience
The majority of customers have had a positive experience at Bratz Tire & Auto Service, with many praising the friendly and helpful staff, the quality of work, and the fair prices. Some customers have reported issues with customer service, particularly with one specific employee, but these incidents are relatively rare.
Quality of Work and Honesty
Many customers have reported that the staff at Bratz Tire & Auto Service are knowledgeable and honest. They have received excellent service and repairs, and have been told the truth about what work needs to be done on their vehicles. Some customers have also reported feeling comfortable bringing their children to the shop, as the staff is friendly and welcoming.
Customer Service Issues
A few customers have reported having negative experiences with customer service. One customer reported that the employee at the front desk was rude and unhelpful, while another customer had issues with an employee's attitude. However, these incidents seem to be the exception rather than the rule.
Tire and Auto Services
Bratz Tire & Auto Service offers a range of tire and auto services, including state vehicle inspections, oil changes, and tire rotations. Customers have reported being happy with the quality of work and the prices. Some customers have also reported receiving excellent customer service, including being treated with respect and kindness even when they were bringing their children.
Additional Services
In addition to standard tire and auto services, Bratz Tire & Auto Service also offers some additional services, including bumper and grill protection and roadside assistance. Customers have reported being happy with these services and feeling like they received a good value.
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