Business Details
20 Years
experience
Emergency
services
Your Trusted IT Partner for Managed Services & Cybersecurity
Founded in 2006, IMPACT Technology Group has been delivering award-winning technology solutions to businesses across Delaware, Maryland, and the Delmarva Peninsula. Our company culture emphasizes extreme ownership, relentless problem-solving, and a commitment to excellence in managed IT services, cybersecurity, and unified communications. With proprietary platforms like stabilIT and recognition as a top global managed service provider, we combine 18 years of industry experience with cutting-edge technology to help businesses eliminate IT frustrations. Our team of certified professionals provides 24/7 support, proactive monitoring, and customized solutions tailored to each client's unique needs.We maintain partnerships with industry leaders to deliver reliable VoIP systems, cloud solutions, and ransomware removal services. Through our proven three-step process of consultation, strategic planning, and seamless implementation, we enable businesses to focus on growth while we handle their technology infrastructure. Our extensive client testimonials highlight our rapid response times, technical expertise, and dedication to long-term client success.
Services
Managed IT Services
Co-Managed IT
Cybersecurity
Unified Communications
Ransomware Removal
Details
- Year established: 2006
Highlights and features
- Award-winning IT services since 2006
- 24/7 proactive monitoring and support
- Customized cybersecurity solutions with insurance
- Proprietary stabilIT management platform
- Industry-certified technical experts
Associations and certifications
- MSP 501 Award
- Channel Partners Top 501 MSP
- Channel Futures Top 100 SMB MSP
What people say
Prompt response times
Knowledgeable technicians
Proactive security measures
Reliable system performance
Business growth support
Services
Managed IT Services
Our Managed IT Services provide comprehensive technology oversight through proactive monitoring, maintenance, and support. This solution eliminates unexpected IT costs while ensuring system reliability and security. Businesses benefit from predictable budgeting, reduced downtime, and access to certified technical experts available 24/7 to address any technology challenges.
Managed Cybersecurity
Comprehensive cybersecurity solutions featuring 24/7 threat monitoring, ransomware protection, and employee training programs. Our multi-layered defense strategy includes endpoint management, vulnerability detection, and incident response planning to safeguard business data and maintain operational continuity against evolving cyber threats.
Unified Communications
Cloud-based communication solutions offering flexible VoIP phone systems with advanced features like mobile integration and call analytics. These scalable platforms enhance business responsiveness through seamless connectivity across devices while reducing traditional telephony costs through efficient cloud infrastructure.
Co-Managed IT Services
Collaborative IT management combining internal teams with our technical expertise. This hybrid model provides access to specialized tools and 24/7 support resources while maintaining internal control over critical technology decisions and implementation strategies.
Ransomware Removal
Emergency ransomware removal services delivered by certified cybersecurity experts. Our rapid response team implements proven recovery protocols to restore systems and data while implementing preventive measures to protect against future attacks.
People
Justin Kelley
Founder
Established IMPACT Technology Group in 2006 to provide reliable IT solutions for regional businesses. Recognized industry leader who pioneered managed IT services in the Delmarva area through innovative technology platforms.
Questions
What are Managed IT Services?
Managed IT services provide continuous technology oversight through proactive monitoring, maintenance, and support to ensure reliable system performance and minimize downtime.
Why do I need professional cybersecurity?
Professional cybersecurity protects against data breaches and financial losses through 24/7 threat monitoring, employee training, and incident response planning.
Do you offer customized IT solutions?
We provide tailored technology solutions within our standard service framework to meet specific business requirements while maintaining consistent service quality.
What is co-managed IT?
Co-managed IT combines internal IT teams with our technical resources for comprehensive support while maintaining internal control over critical technology functions.
Are you HIPAA compliant?
Yes, we implement strict security measures including encryption and access controls to ensure compliance with HIPAA regulations for healthcare organizations.
What support can I expect?
Our support includes guaranteed 30-minute response times, proactive system monitoring, dedicated account management, and regular technology maintenance updates.
