Business Details
35 Years
experience
Emergency
services
Your Trusted Community Health Partner in Northern Arizona
North Country HealthCare was founded in 1991 by a coalition of healthcare professionals and community representatives to address critical healthcare access gaps in northern Arizona. As a federally qualified community health center, we have grown to serve 11 communities across rural Arizona, providing comprehensive primary care, dental services, behavioral health, and specialized programs for underserved populations. Our organization operates under Federal Public Health Service deemed status, ensuring high-quality care while addressing medical malpractice protections. We maintain a patient-centered medical home model, integrating clinical services with community outreach programs.Our leadership team brings decades of experience in public health, rural medicine, and nonprofit management. We operate residency programs to address physician shortages in rural areas and maintain partnerships with academic institutions like A.T. Still University. Our financial model combines federal funding, insurance reimbursements, and charitable donations to ensure care accessibility for all income levels. We have received national recognition from the National Committee for Quality Assurance for our patient-centered care approach.
Services
Primary Care
Dental Services
Behavioral Health
Telemedicine
Pharmacy Services
Physical Therapy
OB/GYN Care
HIV/AIDS Treatment
Mobile Medical Unit
Care Coordination
Details
- Year established: 1991
Highlights and features
- We operate 14 clinical locations across medically underserved rural Arizona communities
- Our integrated care model combines medical, dental, and behavioral health services
- We maintain Federal Public Health Service deemed status for medical liability protection
- Our sliding fee scale adjusts costs based on income and family size
- We offer telemedicine services for remote patient consultations
Associations and certifications
- National Committee for Quality Assurance
Services
Primary Care
Our primary care services provide comprehensive, lifelong healthcare for patients of all ages. Our board-certified providers specialize in preventive care, chronic disease management, and acute illness treatment. We offer integrated care coordination with specialists and community resources to address all aspects of patient health.
Dental Services
We provide complete dental care including preventive exams, restorative treatments, and emergency dental services. Our dentists offer cleanings, fillings, crowns, and dentures with special accommodations for underserved populations through sliding fee scales and insurance assistance programs.
Behavioral Health
Our behavioral health specialists offer counseling and therapy services for mental health conditions, substance use disorders, and chronic disease management. We provide both integrated care within primary visits and specialized outpatient therapy sessions with licensed professionals.
Telemedicine
Our telemedicine platform enables remote consultations using secure video technology. Patients can access primary care, behavioral health services, and specialist consultations without traveling to our physical locations, improving access for rural communities.
Mobile Medical Unit
Our mobile medical unit delivers essential healthcare services directly to underserved populations. This program provides primary care, immunizations, and chronic disease management at community locations including schools, shelters, and outreach events across northern Arizona.
People
Anne Newland
Chief Executive Officer
Dr. Newland has over 20 years of experience in rural healthcare leadership. She previously worked with the Indian Health Service and completed a Master in Public Health at Harvard as a Commonwealth Fund Fellow.
John Andrews
Chief Financial Officer
With four decades of nonprofit healthcare finance experience, John has led financial operations for organizations serving vulnerable populations. He holds a B.S. in Accounting from Arizona State University.
Adam Hockings
Chief Operating Officer
A former Navy Hospital Corpsman, Adam brings extensive healthcare operations experience. He earned both his bachelors and masters degrees from Northern Arizona University and has led large ambulatory operations.
Kim Chen
Chief Clinical Integration Officer
Kim has over 20 years of pharmacy leadership experience in community health centers. She chairs Arizona's Community Health Centers Pharmacy Peer Group and has expanded 340B program benefits for patient care.
April Alvarez-Corona
Chief Medical Officer
Dr. Alvarez-Corona has dedicated her career to underserved populations. She holds leadership roles in quality improvement and staff retention initiatives while maintaining clinical expertise in preventive care.
Questions
What services does North Country HealthCare offer?
We provide primary care, dental services, behavioral health, telemedicine, pharmacy services, OB/GYN care, HIV/AIDS treatment, and mobile medical services across northern Arizona.
Do you accept insurance?
We accept most commercial insurance plans, AHCCCS, Medicare, and offer a sliding fee scale based on income for uninsured patients.
Are there emergency dental services available?
Yes, we offer emergency dental care on a walk-in basis at our Flagstaff, Williams, and Winslow locations.
How can I access telemedicine services?
Our telemedicine services connect patients with providers through secure video conferencing. Ask your provider about virtual visit options during scheduling.
What communities do you serve?
We serve 11 communities across northern Arizona including Flagstaff, Williams, Winslow, Show Low, and Lake Havasu City.
How do I qualify for sliding fee discounts?
Our sliding fee scale adjusts costs based on household income and size. Contact our billing department to determine eligibility for discounted services.
