Business Details
39 Years
experience
Trusted Appliance Repair Services in New London, MO
Mitch's Appliance Repair has been serving the Hannibal area for over 30 years, combining family values with professional expertise. Founded in 1987, our company was built on a commitment to quality service and customer satisfaction. As a factory authorized repair service, we work on all major appliance brands while maintaining manufacturer warranties. Our technicians undergo rigorous background and drug testing to ensure safety and professionalism in every home visit. With a 1-year warranty on parts and 90-day labor guarantee, we stand behind our workmanship.Our service area includes New London and surrounding communities, offering both in-home repairs and drop-off options. We maintain transparent pricing with a flat $65 service call fee and provide hassle-free cost estimates. Our team's extensive experience spans multiple states and decades of industry evolution. We prioritize customer comfort by ensuring timely appointments during our regular business hours. Our reputation for reliability has been earned through consistent delivery of expert appliance solutions since our founding.
Services
Appliance Repair
Factory Authorized Service
Parts Warranty
Labor Warranty
Drop-Off Repair
Details
- Year established: 1987
Highlights and features
- We offer 30+ years of appliance repair experience since 1987
- Our technicians are factory authorized and background tested
- We provide 1-year warranty on replacement parts
- 90-day labor warranty with every repair
- Background and drug tested service professionals
Associations and certifications
- CFC Certified
Services
Appliance Repair
Our factory authorized technicians repair all major household appliances including refrigerators, washers, dryers, and ovens. We service brands like Whirlpool, GE, and Sub-Zero while maintaining manufacturer warranties. Our 30+ years of experience ensures accurate diagnosis and lasting repairs for both standard and high-end appliances.
Parts Warranty
We guarantee replacement parts for one full year from the date of service. This warranty covers defects and malfunctions in new components we install. Our parts warranty works alongside manufacturer warranties while providing additional protection for your appliance investment through our authorized service network.
Labor Warranty
All repair work includes a 90-day labor warranty covering our service quality. If any issues arise with our repairs during this period, we'll return at no additional cost. This warranty demonstrates our confidence in the expertise of our certified technicians and the quality of our repair process.
Drop-Off Repair
For extended repairs, we offer convenient drop-off service at our New London facility. This option allows us to complete complex repairs in our workshop while maintaining our standard warranties. Customers receive timely updates throughout the repair process for added convenience and transparency.
Emergency Service
While we maintain regular business hours, we prioritize urgent appliance issues through our scheduling system. Our technicians address critical failures affecting household functionality, offering same-day assessments when possible. Emergency service maintains our standard quality guarantees and warranty protections.
People
Mitch
Owner & Lead Technician
With over 30 years of appliance repair experience since graduating in 1987, Mitch brings extensive expertise to every service call. He has worked across multiple states before establishing this family-owned business in Missouri. Mitch personally oversees all repairs and technician training.
Questions
What brands do you service?
We service all major appliance brands including Whirlpool, GE, Frigidaire, Samsung, LG, and high-end models like Sub-Zero and Wolf. Our factory authorization covers both standard and premium appliances.
Do you offer warranties?
Yes, we provide a 1-year warranty on replacement parts and a 90-day warranty on labor. All warranties include free follow-up service if issues arise during the coverage period.
Are your technicians certified?
Our technicians are factory authorized, background tested, and drug tested. They receive ongoing training to maintain expertise with both traditional and modern appliance technologies.
What service areas do you cover?
We primarily serve the Hannibal area and New London, MO. Our service radius includes both residential locations and commercial clients within these communities.
What are your business hours?
Our regular business hours are Monday through Friday from 8:00 AM to 5:00 PM. We offer same-day service scheduling for urgent repairs during these hours.
Do you offer drop-off repair options?
Yes, we provide drop-off repair services at our New London facility for complex repairs requiring specialized attention. This option maintains our standard warranties and quality guarantees.
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