Business Details
17 Years
experience
Your Trusted Partner for Moving Industry Solutions
Founded in 2009, the United States Movers Association (USMA) has established itself as a national trade association dedicated to elevating standards in the household goods moving industry. Our organization represents carriers and agents committed to exceptional customer service, recognizing that moving involves safeguarding clients' personal lives and possessions. We advocate for local, interstate, and international moving companies, ensuring members deliver quality services at competitive prices while prioritizing client trust and satisfaction.Through our arbitration program and industry advocacy, we empower members to meet evolving customer needs and maintain ethical business practices. Our team combines deep industry experience with a commitment to innovation, fostering partnerships that drive long-term value for both businesses and consumers.
Services
Arbitration Program
Interstate Moving
Local Moving
International Moving
Storage Services
Membership Benefits
Customer Protection
Details
- Year established: 2009
Highlights and features
- We have represented moving industry professionals since 2009.
- Our members uphold the highest customer service standards.
- We provide exclusive arbitration program benefits to members.
- We serve local, interstate, and international moving companies.
- Our network ensures quality service at competitive prices.
Services
Arbitration Program
Our arbitration program offers members a structured process for resolving customer disputes efficiently. This service protects businesses while ensuring fair outcomes through established industry guidelines. Participants benefit from reduced legal costs and streamlined conflict management tailored to moving industry challenges.
Interstate Moving
We connect customers with certified interstate moving companies specializing in cross-state relocations. Our network ensures proper licensing, equipment, and expertise for seamless long-distance moves while maintaining strict safety standards for household goods transportation.
International Moving
Our international moving service connects clients with specialized carriers for overseas relocations. Members receive support for customs compliance, packing standards, and logistics coordination to ensure smooth transitions across borders for personal and household shipments.
Storage Services
We represent storage providers offering climate-controlled facilities and inventory management systems for household goods. Our members maintain security protocols and insurance options to protect belongings during short-term or long-term storage periods.
Membership Benefits
USMA membership includes access to training programs, regulatory updates, and marketing resources. Businesses receive operational guidance, networking opportunities, and exclusive tools to enhance service delivery and competitive positioning in the moving industry.
Questions
What benefits does USMA membership provide?
Members gain access to arbitration programs, industry advocacy, and networking opportunities to enhance service quality and business growth.
How does USMA ensure moving company quality?
We require members to uphold strict customer service standards, focusing on ethical practices and protection of clients' possessions during relocations.
Can I find international movers through USMA?
Yes, our network includes certified international moving companies specializing in cross-border relocations and logistics.
What arbitration services does USMA offer?
We provide a structured dispute resolution program to address customer concerns efficiently while protecting member businesses' interests.
Are USMA member services competitively priced?
Our members commit to delivering quality services at competitive rates through industry best practices and operational efficiency.
