Business Details
8 Years
experience
Emergency
services
Your Trusted Partner for IT Services & Computer Repair
Simple Support was founded on the principle of making technology work seamlessly for both businesses and homeowners. With over 18 years of industry experience from our leadership team, we specialize in delivering reliable IT field services, managed IT support, and in-home technical solutions across South Carolina, North Carolina, and Georgia. Our team of certified technicians brings expertise in network device installations, low-voltage cabling, cybersecurity, and device repair, ensuring comprehensive coverage for commercial and residential clients. We adhere to BICSI standards and maintain a focus on operational excellence through documented processes, including site surveys, solution design, and detailed reporting.Our commitment to customer satisfaction is demonstrated through transparent pricing, flexible service plans, and a proven track record of completing thousands of work orders since 2018. By combining technical proficiency with a client-centric approach, we help organizations optimize their technology infrastructure while providing individuals with convenient solutions for smart home systems, TV mounting, and device repairs. Our dedication to quality is reinforced through industry certifications, ongoing staff training, and partnerships with leading technology providers.
Services
IT Field Service
Managed IT Support
Device Repair
E-Waste Recycling
Low Voltage Cabling
Cable Management
Data Recovery
Network Security
Pro Audio/Video
Starlink Installations
Details
- Year established: 2018
Highlights and features
- We maintain BICSI standards for all cabling installations
- Our team includes certified low-voltage specialists with 8+ years experience
- We provide documented network rack mapping and cable management
- We offer 24/7 network monitoring with managed IT support plans
- We guarantee data destruction with certificate documentation
What people say
Same-day service
Technical expertise
Transparent pricing
Thorough documentation
Reliable support
Services
Managed IT Support
Our managed IT support provides comprehensive technology management for businesses. This includes 24/7 network monitoring, cybersecurity protection, server maintenance, and proactive system updates. Our BICSI-certified technicians implement bi-weekly site visits, inventory management, and network optimization to ensure reliable operations. Businesses benefit from predictable costs through our tiered service plans starting at $325/month with scalable options for growing organizations.
Device Repair Services
We offer professional repair services for computers, smartphones, tablets, and printers. Our technicians perform hardware diagnostics, screen replacements, data recovery, and software optimization. With same-day service availability and flat-rate pricing starting at $75, we minimize downtime for both individuals and businesses. All repairs include quality checks and come with a satisfaction guarantee.
Low Voltage Cabling
Our BICSI-certified team installs and maintains low-voltage cabling systems for commercial environments. Services include network infrastructure design, Wi-Fi heatmap analysis, and structured cabling solutions. We follow industry standards for cable management, labeling, and documentation. Pricing starts at $174.99 per drop with maintenance plans available for ongoing network optimization.
E-Waste Recycling
We provide responsible e-waste disposal services with secure data destruction certification. Our EPA-compliant process handles all electronic devices including computers, smartphones, and home electronics. Customers receive documentation confirming eco-friendly disposal. Pickup services start at $45 with data destruction packages available starting at $75.
In-Home Services
Our residential technology solutions include smart home installations, TV mounting, and network optimization. Available in Greenville, SC and surrounding areas, we offer same-day service for urgent needs. Technicians handle Starlink installations, security camera setup, and device repairs with transparent pricing starting at $75 for most common services.
People
Quenten McCarroll
Founder & CEO
With 18 years in IT services, Quenten leads Simple Support's vision for seamless technology solutions. He specializes in network communications and operational excellence.
Ed Young
Lead Tech
Certified low-voltage specialist with 8 years of experience in network support and cable management solutions for commercial clients.
Devin Nix
Project Coordinator
Brings 4 years of project coordination expertise, ensuring timely completion of technical installations and client satisfaction.
Jasper Wright
Lead Tech
Specializes in hardware diagnostics and complex device repairs with 3 years of hands-on technical experience.
A'Kaisha Dorlette
Technical Assistant
Provides administrative support and technical reporting with 2 years of experience in IT service coordination.
Questions
What areas do you serve?
We serve South Carolina, North Carolina, and Georgia with skilled technicians available statewide.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, Google Pay, and bank transfers.
Do you offer emergency services?
Yes, we provide same-day service for urgent technology issues during regular business hours.
What IT services are included in your managed support plans?
Plans include 24/7 monitoring, security checks, hardware inspections, and unlimited support tickets.
How do you handle e-waste disposal?
We offer certified data destruction with documentation and EPA-compliant recycling of all electronics.
Can I reschedule a service appointment?
Yes, you may reschedule up to 3 hours before your appointment without charge.
