Exceed Expectations in Quality, Safety, and Production
At Impact Logistics, we are committed to providing exceptional labor solutions to our customers. Our team is dedicated to delivering high-quality services that exceed our clients' expectations. We strive to be the best labor solution for our customers, and we continuously seek to improve our processes to achieve our goals.
Our Services
At Impact Logistics, we offer a range of services designed to help our customers optimize their operations and reduce their labor costs. Our services include:
Loading Services
Our freight handling service loads and unloads, sorts, segregates, palletizes, and shrink wraps products to our customers' specifications. We provide professional freight handlers to load and unload trailers, containers, and railcars, ensuring a high degree of customer satisfaction and exceeding set expectations in service and quality.
Flexible Labor
Our flexible workforce is often used for tasks such as RF receiving, order picking, product storage, receiver reconciliations, re-palletizing, and down-stacking. We also provide janitorial services, labeling, and branding, as well as yard management and trailer spotting.
Special Projects
We are accustomed to handling various types of projects, including product labeling, product liquidation, re-packaging, banding/branding, and disaster recovery. When possible, projects are priced on a production basis.
On-Site Management
Our on-site management team ensures proper work standards and procedures, ensures proper supervision, communication, and employee training, and serves as a single point of contact for our customers.
Fixed Measurable Cost
We believe in transparency and fairness in our pricing. When possible, we establish a per-unit rate, which means you pay only for the work that is completed. You pay for productive time only, not downtime. Our costs are easily projected on a daily, periodic, or annual basis.
Guiding Principles
Our success as a company is rooted in our strict adherence to these guiding principles:
Honesty, Integrity, and Fairness
We believe that honesty, integrity, and fairness are essential in every aspect of our business. We will always strive to practice honesty, integrity, and fairness in all our dealings.
Ensure Customer Satisfaction
We are committed to ensuring that every customer receives value, quality, and satisfaction. We recognize that each customer is unique and has specific needs, and we strive to exceed their expectations.
Employee Success
We believe that our employees are our greatest assets. We create an environment in which our employees can succeed, and we compensate them based on individual performance. We also offer a profit-sharing program to encourage teamwork and collaboration.
Return to the Community
We are successful today because of the community's faith in our service and our name. We will faithfully return support to our community through charitable contributions to various organizations and funds.
How We Do It
We partner with our customers to reduce labor costs, improve quality, and deliver results by implementing the following key elements:
Industrial Engineering
We utilize industrial engineering techniques, such as 5S, best methods, workflow design, setup reduction, engineered standards, and incentive systems.
Performance Management
We believe in performance management, which includes performance supervision, experienced leads, KPI-driven culture, and proven leadership skills.
Partnership Mindset
We believe in a partnership mindset, which involves shared resources, best practices, KPI signoff, joint planning, gain sharing, and incentivized labor forces.
Employee Involvement
We believe in employee involvement, which includes associate screening, pre-training, work instructions, incentive pay plans, quality and safety gates, and continuous improvement.

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