Business Details
50+ Years
experience
Emergency
services
Your Trusted Partner for Custom Pools & Hot Tubs in Rochester, NY
At Pettis Pools & Patio, we have dedicated ourselves to transforming outdoor spaces since 1962. Founded by Larry and Erma Pettis, our family-run business has grown to include two retail locations and over 70 employees, serving Rochester and surrounding communities. Our commitment to honest service, quality products, and genuine hospitality has defined our legacy, supported by decades of industry knowledge and staff longevity. In 2012, the second generation of the Pettis family assumed leadership, ensuring our values endure.In 2024, we expanded our team to safeguard the future of our trusted service. We specialize in pools, hot tubs, saunas, and patio furniture, offering expert installation, maintenance, and repair. Our mission remains simple: provide quality products at fair prices and unparalleled customer care, treating every client like family. Through community involvement and partnerships, we continue to give back to the region that has supported us for over six decades.
Services
Inground Pool Installation
Hot Tub Sales
Pool Maintenance
Sauna Installation
Pool Repair
Swim Spa Sales
Pool Openings
Chemical Balancing
Equipment Repair
Patio Furniture Sales
Details
- Year established: 1962
Highlights and features
- We offer over 60 years of expertise in pool and hot tub installations.
- Our family-owned business prioritizes personalized service and community values.
- We provide 24/7 emergency repairs for urgent pool or hot tub issues.
- We carry top-rated brands like American Whirlpool, Vita Spas, and Nordic Hot Tubs.
- We support local causes, including education, youth programs, and health initiatives.
Associations and certifications
- Pool & Hot Tub Association (PHTA)
- Fox Inground Pool Forum
- NYS Better Business Council
- National Association of Casual Furniture Retailers
- NYS Retail Council
- Better Contractors Bureau
What people say
Lifesaver for urgent repairs
Low pressure, professional process
Great to work with
Quick and professional delivery
Knowledgeable and courteous technicians
Services
Inground Pool Installation
Transform your backyard with durable inground pools designed for long-term enjoyment. Using advanced engineering and premium materials, we ensure structural integrity and aesthetic appeal. Our team guides you through design, installation, and maintenance, prioritizing energy efficiency and customization. Whether you seek a vinyl liner or fiberglass pool, our solutions cater to families, fitness enthusiasts, and relaxation seekers. Experience seamless service from planning to completion.
Hot Tub Sales
Discover premium hot tubs from top brands like American Whirlpool, Vita Spas, and Nordic. Our selection includes energy-efficient models for hydrotherapy, relaxation, and family use. Expert consultants help you choose the right size, features, and placement for your space. We offer financing, delivery, and setup services, ensuring a hassle-free experience. Enjoy year-round comfort with our maintenance programs and chemical solutions tailored to your spa.
Pool Maintenance
Maintain optimal pool condition with weekly, bi-weekly, or one-time visits from our certified technicians. Services include skimming, vacuuming, chemical balancing, and equipment checks. Our customizable plans accommodate Baquacil and chlorine pools. For seasonal needs, we provide openings, closings, and winterization. Our 2025 Maintenance Program offers priority scheduling, discounts, and detailed reports, ensuring a clean, safe swimming environment all season.
Sauna Installation
Enhance wellness with traditional and infrared saunas tailored to your home. We offer custom-cut and prebuilt models designed for detoxification, relaxation, and improved circulation. Our experts guide you through material, size, and heater options for indoor or outdoor use. Installation includes electrical setup and positioning to maximize efficiency. Enjoy therapeutic benefits like muscle recovery and stress relief with high-quality units backed by decades of industry craftsmanship.
Swim Spa Sales
Achieve fitness and relaxation with American Whirlpool PowerPool swim spas. These units combine adjustable resistance currents for exercise with hydrotherapy jets for recovery. Ideal for small spaces, they offer year-round use with energy-efficient designs. Our team assists with selection, installation, and maintenance, ensuring seamless integration into your lifestyle. Whether for training or family fun, our swim spas deliver versatile aquatic experiences for all skill levels.
Questions
What services does Pettis Pools offer?
We provide inground and above-ground pools, hot tubs, swim spas, saunas, patio furniture, maintenance, repairs, and seasonal openings/closings.
Do you offer emergency pool repairs?
Yes, our team provides prompt emergency repairs for pool and hot tub systems to restore functionality quickly.
Are financing options available?
Yes, we offer flexible financing plans to help customers afford pools, hot tubs, and installations.
What areas do you serve?
We serve Rochester, NY, and surrounding areas including Greece and East Rochester.
Do you carry multiple hot tub brands?
Yes, we offer top-rated brands like American Whirlpool, Vita Spas, Nordic, and Softub to suit diverse needs.
Can I schedule a pool maintenance plan?
Yes, our 2025 Maintenance Program includes weekly, bi-weekly, and seasonal options with exclusive member benefits.
