Business Details
27 Years
experience
Your Trusted Pet Care in Southern Pines, NC
Since 1999, Dogs' Best Friend has been a family-owned and operated provider of premium pet care services in Southern Pines, North Carolina. Founded by Bruce and Becky Warner, our facility combines over two decades of hands-on experience with specialized training in animal care to deliver safe, compassionate, and enriching experiences for dogs and cats. Our climate-controlled 4,000-square-foot facility features dedicated play areas with rubber flooring and artificial turf, ensuring comfort and safety year-round.Our team maintains rigorous standards through state licensing and Better Business Bureau accreditation, while our all-inclusive pricing model and community partnerships demonstrate our commitment to transparency and ethical service. With personalized attention to individual needs and a proven track record of excellence recognized by the Best of the Pines award, we prioritize creating a nurturing environment where pets thrive during their stays.
Services
Boarding
Day Care
Grooming
Pet Grooming
Cat Boarding
Dog Boarding
Details
- Year established: 1999
Highlights and features
- Family-owned since 1999 with 24 years of specialized pet care experience
- State-licensed facility with Better Business Bureau accreditation
- Climate-controlled environment with 4,000 sq ft of indoor/outdoor play space
- Personalized attention for pets with unique needs
- All-inclusive pricing with no hidden fees
Associations and certifications
- Better Business Bureau (BBB)
What people say
Amazing overall care
Staff reassuring
Best in town
Phenomenal staff
Excited to go
Services
Boarding
Our boarding service provides a home-away-from-home experience for dogs and cats. Each pet receives private suites with climate-controlled comfort and personalized care. The facility maintains separate dog-free zones for feline guests while offering regular check-ins and dietary accommodations. With both local and out-of-town clients, we ensure pets receive attentive care during owners' absences.
Doggie Day Care
Supervised socialization and exercise programs for dogs in our 4,000 sq ft facility. Services include group play sessions divided by size and temperament, individual attention for shy pets, and year-round access to indoor rubber-flooring areas and outdoor artificial turf spaces. Our trained staff facilitates interactive games and monitors safety throughout each day's activities.
Grooming
Professional grooming services featuring baths, nail trimming, ear cleaning, and de-matting treatments. Our groomers provide health assessments during sessions and maintain six-day weekly availability. Additional services include teeth brushing, anal gland expression, and massage therapy. Boarding guests receive complimentary baths for stays exceeding seven nights.
People
Bruce Warner
Owner
Bruce Warner has operated Dogs' Best Friend since its founding in 1999. He oversees daily operations while maintaining the facility's high care standards. His leadership focuses on creating a safe, nurturing environment for pets through proper staff training and facility maintenance.
Becky Warner
Co-Owner
Becky Warner partners with Bruce in managing the business. She contributes to operational decisions and customer service initiatives. Her involvement ensures consistent application of the company's core values in all aspects of pet care delivery.
Questions
What services does Dogs' Best Friend offer?
We provide boarding, daycare, and grooming services for dogs and cats in a climate-controlled facility with separate spaces for different pet needs.
Are reservations required for boarding?
We recommend advance reservations, especially during peak seasons, though we accommodate last-minute bookings when possible.
How do you handle pets with special needs?
Our staff receives specialized training to accommodate unique requirements. Please inform us about any medical or behavioral needs when making reservations.
What grooming services are available?
Our groomers offer baths, nail trimming, ear cleaning, teeth brushing, de-matting, and massage therapy six days weekly.
Is the facility licensed and accredited?
We maintain state licensing and Better Business Bureau accreditation, meeting strict standards for professional pet care operations.
