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Business Details
26 Years
experience
Emergency
services
Your Trusted HVAC Partner in North Carolina
At Pilot Air, we are driven by a commitment to integrity, quality, and dependability in delivering HVAC solutions tailored to your home or business. Founded in 2000 by Kevin Midkiff, a 40-year industry veteran and certified Wrightsoft trainer, our company was built on the principles of ensuring customer comfort through expert craftsmanship and innovative design. Our team of Building Science Specialists and certified technicians provides personalized service, from system diagnostics to installation, ensuring optimal efficiency and longevity for every HVAC system.

With two locations serving Forsyth, Guilford, Surry, and Stokes counties, along with parts of Virginia, we combine decades of experience with factory-backed partnerships to deliver reliable, value-driven solutions. Our focus remains unwavering: your satisfaction and comfort, supported by comprehensive service agreements and a dedication to advancing industry standards through continuous education and cutting-edge technology.
Services
HVAC Installation Routine Maintenance Emergency Repairs Gas Log Sales & Installation Indoor Air Quality Solutions
Details
  • Year established: 2000
Highlights and features
  • We have over 40 years of HVAC industry experience ensuring reliable solutions.
  • Our team includes certified Building Science Specialists for precise system design.
  • We offer factory-backed partnerships for comprehensive product and service support.
  • Our emergency service team responds promptly to urgent HVAC needs.
  • We provide annual maintenance programs to extend system longevity and efficiency.
Associations and certifications
  • Wrightsoft
Services
HVAC Installation
Our HVAC installation service ensures precise, code-compliant setup of heating and cooling systems tailored to your property's unique needs. Using advanced diagnostics and building science principles, we design systems for optimal efficiency and longevity. Backed by factory partnerships, we deliver reliable installations that enhance comfort while reducing energy costs.
Routine Maintenance
Regular HVAC maintenance prevents breakdowns and extends system lifespan through expert inspections and tune-ups. Our technicians clean components, check refrigerant levels, and calibrate systems to maintain peak performance. This service lowers energy bills and ensures consistent comfort, supported by annual maintenance agreements for year-round reliability.
Emergency Repairs
We provide rapid HVAC emergency repairs for urgent heating or cooling failures. Our trained technicians diagnose issues on-site and implement solutions using advanced tools and replacement parts. Available during critical hours, this service minimizes downtime and restores comfort swiftly, ensuring operational continuity for homes and businesses.
Gas Log Sales & Installation
Pilot Air offers premium gas log installations for enhanced home ambiance and heating efficiency. We carry brands like Mountain Oak and Charisma, with expert consultants guiding selection and placement. Our certified technicians ensure safe, code-compliant installations, transforming fireplaces into reliable, aesthetically pleasing heating solutions for residential spaces.
Indoor Air Quality Solutions
Our indoor air quality services combat pollutants using advanced technologies like REME HALO LED systems, which neutralize 99%+ of airborne pathogens. We assess ventilation needs and install filtration systems to improve air safety for homes and businesses. These solutions address allergens, bacteria, and viruses, creating healthier environments through science-backed purification methods.
People
Kevin Midkiff
Founder
Kevin Midkiff founded Pilot Air in 2000 after a 40-year career in HVAC. A certified Wrightsoft trainer, he developed industry training manuals and expanded the company to serve multiple counties while maintaining a focus on integrity and customer comfort.
Questions
What HVAC services does Pilot Air offer?
We provide installation, maintenance, emergency repairs, gas log sales/installation, and indoor air quality solutions for residential and commercial clients.
Do you service all HVAC brands?
Yes, we service all makes and models, including Lennox, Trane, Carrier, and Mitsubishi, with expert diagnostics and repairs.
Are financing options available?
Financing availability isn't specified in our current documentation. Please contact us directly for detailed payment and financing inquiries.
What areas do you serve?
We serve Forsyth, Guilford, Surry, and Stokes counties in North Carolina, along with parts of Virginia.
Do you offer emergency HVAC services?
Yes, our team responds to urgent HVAC emergencies with prompt diagnostics and repairs to restore comfort quickly.
What sets Pilot Air apart from competitors?
Our 40+ years of expertise, certified Building Science Specialists, and factory-backed partnerships ensure tailored, reliable solutions focused on long-term customer satisfaction.