Business Details
Emergency
services
24/7 Emergency Damage Restoration Services in Naples, FL
We have been proudly serving Naples and Marco Island for years, building our success on an unwavering commitment to customer satisfaction. Our team operates with extensive training and education, exceeding industry standards through IICRC-certifications that ensure quality in restoration and recovery. As a locally owned business, we live in the communities we serve, actively supporting local organizations like the MS Society and Big Brothers Big Sisters.Our 24/7 readiness addresses emergencies ranging from water damage to mold remediation, serving homes, businesses, and municipal properties across Southwest Florida. With a focus on both technical expertise and community stewardship, we combine advanced restoration techniques with personalized service to meet each client's unique needs.
Services
Water Damage Restoration
Fire Damage Restoration
Mold Remediation
Storm Damage Cleanup
Commercial Restoration
Specialty Cleaning
General Cleaning
Air Duct/HVAC Cleaning
Biohazard/Crime Scene Cleanup
Carpet/Upholstery Cleaning
Highlights and features
- We offer 24/7 emergency response with fully equipped vehicles for immediate disaster mitigation
- Our technicians hold IICRC-certifications exceeding industry standards for restoration expertise
- Locally owned team with deep community ties and multi-year technician retention
- Proven track record as preferred vendor for major insurance providers
- Comprehensive service portfolio covering water, fire, mold, and specialty cleaning
Associations and certifications
- IICRC
What people say
Prompt emergency response
Professional technicians
Thorough mold removal
Insurance coordination
Post-service follow-up
Services
Water Damage Restoration
Our 24/7 water damage specialists use advanced extraction and drying equipment to mitigate property damage from leaks, storms, or flooding. We handle ceiling repairs, sewage cleanup, and structural drying while coordinating with insurance providers. With rapid response times and IICRC-certified technicians, we minimize long-term damage risks and restore properties to pre-loss condition.
Fire Damage Restoration
We provide comprehensive fire recovery services including soot removal, odor elimination, and structural restoration. Our certified technicians handle content cleaning, document restoration, and rebuilding while working directly with insurance companies. Using specialized cleaning agents and thermal fogging techniques, we remove smoke residues and restore air quality in residential and commercial spaces.
Mold Remediation
Our AMRT-certified specialists conduct thorough mold inspections and implement containment protocols to prevent spore spread. We remove contaminated materials, clean affected areas with antimicrobial solutions, and restore damaged structures. Services include attic mold removal and black mold remediation with moisture control recommendations to prevent future growth in Southwest Florida's humid climate.
Commercial Restoration
We specialize in minimizing business downtime through rapid commercial restoration services. Our team handles water mitigation, fire damage repair, and biohazard cleanup while maintaining compliance with industry regulations. With dedicated project managers and 24/7 availability, we coordinate large-scale restorations for office buildings, retail spaces, and industrial facilities across ten Southwest Florida communities.
Specialty Cleaning
Our specialty cleaning services address post-disaster sanitation and ongoing maintenance needs. This includes HVAC duct cleaning, biohazard remediation, carpet restoration, and odor elimination using hospital-grade disinfectants. We also provide drapery cleaning, ceiling/wall restoration, and virus/pathogen cleaning services for residential and commercial clients requiring enhanced hygiene standards.
People
Michael Panster
Owner
Michael Panster leads SERVPRO of Naples / Marco Island with a commitment to excellence, ensuring all technicians receive extensive training beyond industry certifications. He actively supports local initiatives including the MS Society and Creutzfeldt-Jakob Disease Foundation while maintaining operational readiness for 24/7 emergency response across Southwest Florida.
Joshua J. Marazzito
Co-Owner
Joshua J. Marazzito co-owns SERVPRO of Naples / Marco Island, focusing on operational efficiency and client relations. He works closely with local Chambers of Commerce to understand business needs while maintaining the company's 24/7 disaster response capabilities. His leadership emphasizes technical proficiency and community engagement through various local charity programs.
Questions
What types of emergencies does SERVPRO handle?
We respond to water damage, fire/smoke incidents, mold growth, storm damage, biohazards, and commercial disasters with 24/7 emergency service across ten Southwest Florida communities.
Are your technicians certified?
All technicians hold IICRC-certifications with specialized training in water restoration, fire damage remediation, and mold removal. Many team members have worked together for years.
How quickly can you respond to emergencies?
Our Naples and Marco Island teams maintain 24/7 readiness with fully equipped vehicles, typically arriving within hours of initial contact to begin mitigation processes.
Do you work with insurance companies?
Yes, we collaborate directly with major insurance providers as a preferred vendor, handling documentation and claims coordination to simplify the restoration process.
What areas do you service?
We serve Naples, Marco Island, Naples Manor, Old Marco Junction, Weavers Station, Paolita Station, Wagon Wheel, Miles City, Fakahatchee, and Monroe Station in Florida.
How do you handle large commercial projects?
Our commercial services include dedicated project management, compliance documentation, and 24/7 operations to minimize business disruption during large-scale water, fire, or storm damage restoration.
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