Experience the WaterStone Difference: Dry Cleaning. Delivered.
At WaterStone Dry Cleaning, we pride ourselves on delivering top-notch dry cleaning and laundry services to the Tulsa Metro area. Since 2006, we've built a reputation for quality, dependability, and exceptional customer service. Our commitment to environmental sustainability is reflected in our eco-friendly dry cleaning solutions and recycling practices, earning us the "GREEN" certification from the Green Cleaner Council.
Our Story
We started WaterStone because we understood the hassle of going to and from the dry cleaner. That's why we decided to take it a step further by offering free pick-up and delivery services to our customers. Our goal is to make your life easier by providing convenient, high-quality dry cleaning and laundry services that fit your busy lifestyle.
Our Services
At WaterStone Dry Cleaning, we offer a range of services designed to cater to all your garment care needs. Our services include:
- Dry cleaning using environmentally friendly, odorless solutions
- Shirt laundry service to make your whites shine
- Alterations to keep your clothes fitting perfectly
- Free pick-up and delivery services for your convenience
- Same-day and twice weekly pick-up and delivery options
- Hand finishing for those special garments that require extra care
Our Commitment
At WaterStone Dry Cleaning, we're committed to delivering exceptional service, quality, and consistency. We strive to exceed your expectations and build long-term relationships with our customers. Our team of experts is dedicated to ensuring that your garments are cleaned, pressed, and delivered to perfection.
Customer Testimonials
Don't just take our word for it! Our customers rave about our services, saying:
"We have used WaterStone for 12 years. They go out of their way to please each and every customer. They have impeccable service." - Steve Lujan, Tulsa
"Quality, Service, and Attention to Detail. There is NO ONE better than WaterStone Cleaners. I trust them with EVERYTHING in my closet - from my very best to my everyday clothing." - Donna Weinkauf, Owasso
Poor Customer Service Experience
The reviewer, Alisa Hogle, had a horrible experience at Waterstone Cleaners, which led her to give a 1-star rating. The issue began when she asked to use a coupon on her phone, but the staff refused, citing that their manager, Stacy, would not accept anything but a paper coupon.
Rude Response
The reviewer felt that the staff's response was rude, and they were not willing to accommodate her request. She emphasized that in today's digital age, coupons can be easily scanned from mobile devices, and a successful business should prioritize customer service.
Disappointment and Frustration
Alisa Hogle was left feeling disappointed and frustrated, stating that this was the worst customer service experience she had ever encountered. She expressed that this was her first and last time using Waterstone Cleaners.
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