Business Details
16 Years
experience
Custom Jewelry Design & Repair Experts in University Place
Founded in 2010 by Dan Smith, Tacoma Custom Jewelers has grown from a small downtown location to a premier two-story destination in University Place, WA. Our team of master bench jewelers, CAD designers, and GIA-certified gemologists specialize in creating and repairing jewelry from silver, gold, and platinum. We offer same-week repair services, custom CAD/CAM design, and a vast selection of estate and designer pieces. Our commitment to quality is reflected in our use of conflict-free diamonds, Canadian-sourced stones, and partnerships with local artists. With over 30 years of combined experience, including training at Tiffany's and leadership roles in the Sixth Avenue Business District, we blend technical expertise with personalized service.Our state-of-the-art casting house and in-house engraving capabilities allow us to fulfill complex requests that other jewelers cannot. We prioritize transparency in pricing, ethical sourcing, and education about gemstone quality to empower informed decisions. Our layaway program and competitive gold-buying rates make luxury accessible, while our 100% satisfaction guarantee ensures every creation meets exact specifications.
Services
Custom Jewelry Design
Jewelry Repair
Diamond Ring Sales
Gold Buying Services
Watch Repair
Gemstone Appraisal
CAD/CAM Modeling
Ring Sizing
Estate Jewelry Sales
Laser Engraving
Details
- Year established: 2010
Highlights and features
- We offer same-day jewelry repairs and custom designs completed in 4-6 weeks
- Our master jewelers handle complex requests other stores decline
- GIA-certified gemologists provide expert valuation and education
- We guarantee competitive pricing on gold purchases and custom work
- In-house CAD/CAM technology ensures precision in every custom creation
What people say
Excellent customer service
Beautiful custom creations
Knowledgeable gemologists
Competitive pricing
Complex repair capabilities
Services
Custom Jewelry Design
Transform your vision into reality with our CAD/CAM design process. Our master jewelers collaborate closely to create one-of-a-kind pieces using 3D modeling, wax carving, and precision casting. Clients receive digital renderings and physical wax models for approval before production begins. Available in platinum, gold, and silver with ethically sourced gemstones.
Jewelry Repair
Comprehensive repair services for all precious metals and gemstones. Our master jewelers handle complex restorations, prong rebuilding, and antique revitalization using laser welding and traditional techniques. Most repairs completed within 2-7 days, with emergency services available for critical repairs. Specializing in challenging projects other jewelers decline.
Diamond Appraisal
Expert assessment by GIA-certified professionals. We provide detailed analysis of diamond quality, including cut, color, clarity, and carat weight. Services include insurance valuation, estate appraisal, and certification verification. We also offer competitive buy prices for diamonds and colored gemstones.
Gold Buying Service
Maximize returns on unwanted gold, platinum, and silver jewelry. Our transparent evaluation process considers purity, weight, and current market value. We offer higher prices for estate pieces that can be resold rather than melted. Onsite experts provide immediate valuation with no appointment necessary.
Watch Repair
Complete watch maintenance and restoration services. Our certified technicians handle battery replacement, crystal repair, movement servicing, and band adjustments. We service both modern and vintage timepieces, with access to specialized parts for luxury brands. Complimentary estimates available for complex repairs.
People
Dan Smith
Owner & Lead Designer
Founder Dan Smith established Tacoma Custom Jewelers in 2010 after years of industry experience. He pioneered the store's CAD design capabilities and expanded operations to a two-story location. His expertise in custom creation and commitment to community earned the business multiple 'Best of South Sound' awards.
Heather
GIA Gemologist
Certified GIA gemologist with specialization in diamond grading and colored stone evaluation. Heather provides expert consultation for both purchases and appraisals. Her technical knowledge and personalized approach have made her a trusted advisor for clients creating custom engagement rings and investment pieces.
Questions
What custom jewelry design options are available?
We offer full CAD/CAM design, hand wax carving, and die-struck manufacturing. Clients receive digital renderings and wax models for approval before casting. Available in platinum, gold, and silver with custom gemstone options.
How long do jewelry repairs take?
Most repairs complete in 2-7 days. Complex restorations may take longer, with regular progress updates provided. Emergency repairs prioritized when possible.
Do you buy used gold and diamonds?
Yes, we offer competitive prices for gold, platinum, and diamonds. Valuation considers purity, weight, and resale potential. Estate pieces in good condition receive premium pricing.
What warranty do you offer?
We provide a 1-year warranty on all custom work covering manufacturing defects. Regular maintenance recommendations provided to ensure longevity of your jewelry.
Can you match existing jewelry designs?
Yes, our CAD technicians can replicate or modify existing pieces using 3D scanning technology. We also create coordinating bands for existing engagement rings.
What payment options are available?
We offer layaway plans with 50% deposits and financing options for qualified buyers. Accepted payment methods include major credit cards, cash, and checks.
