Business Details
50+ Years
experience
Emergency
services
Your Trusted Partner for Custom Security Solutions in Toledo, OH
Continental Secret Service Bureau has been a family-owned leader in private security since 1919, serving businesses across Ohio, Michigan, Kentucky, West Virginia, and Indiana. With over 400 trained security guards, we tailor our services to meet the unique needs of each client while maintaining a legacy of integrity and professionalism. Our services include armed and unarmed guard services, loss prevention officers, and pre-employment screenings, all supported by a 24-hour dispatch communication system. We pride ourselves on understanding client needs, providing site-specific training, and ensuring 100% customer satisfaction through our service guarantee. Our team of dedicated professionals, including President/CEO Scott Wunder, has evolved alongside our clients' changing needs while maintaining the highest standards of ethics and service.We offer hourly check-ins, 24/7 account management, and personalized uniform services to ensure professionalism and reliability. Our commitment to quality training and internal promotion fosters sustained excellence among our team members. We serve diverse industries including factories, healthcare systems, government buildings, and private properties. Our service guarantee ensures clients do not pay for any shift where a problem occurs, and we maintain a policy of no unfilled shifts. With over a century of experience, we combine tradition with innovation to deliver trusted security solutions tailored to each client's specific requirements.
Services
Armed Guard Services
Unarmed Guard Services
Pre-Employment Screenings
Loss Prevention Officers
24/7 Dispatch Services
Details
- Year established: 1919
Highlights and features
- We have over 100 years of experience in private security since 1919
- Our team includes 400+ trained security guards with specialized training
- We provide 24/7 dispatch services with trained personnel
- Our service guarantee ensures payment only for problem-free shifts
- We offer personalized security plans tailored to each client's needs
Services
Armed Guard Services
Our licensed armed officers undergo rigorous screening and job-specific training to meet client security needs. These professionals provide visible deterrence while maintaining exceptional customer service. We ensure all armed guards receive comprehensive training in safety protocols, conflict resolution, and emergency response procedures to protect your business assets effectively.
Unarmed Guard Services
Our security professionals combine excellent customer service with site-specific skills to protect your premises. We customize training programs based on client requirements, focusing on access control, incident reporting, and customer interaction while maintaining a professional presence at all times.
Pre-Employment Screenings
We conduct comprehensive background investigations using advanced screening systems to help clients make informed hiring decisions. Our process includes criminal record checks, BMV verification, drug screening, and employment history validation through experienced investigators to ensure workforce integrity and safety.
Loss Prevention Officers
Our elite plain-clothed officers specialize in identifying and preventing theft while protecting business assets. These highly trained professionals use advanced surveillance techniques and prosecution expertise to combat shoplifting, employee theft, and organized retail crime across various commercial environments.
24/7 Dispatch Services
Our dedicated dispatch team provides round-the-clock support using a proprietary communication system for immediate issue resolution. This service ensures constant connectivity with onsite personnel, real-time problem solving, and rapid deployment of replacement officers when needed to maintain uninterrupted security coverage.
People
Scott Wunder
President/CEO
Third-generation leader with decades of security industry experience, overseeing operations and strategic direction while maintaining family commitment to excellence and client satisfaction.
Kerry Wunder
Executive Vice President
Senior executive managing day-to-day operations and client relations, leveraging extensive security management experience to ensure service quality and business growth.
Kassidy Halstead
Operations Manager
Responsible for coordinating security operations and field personnel, ensuring compliance with company standards and client requirements across multiple service locations.
Nate Sheeder
Menards Operations Manager
Specializes in managing security operations for Menards locations, implementing customized security solutions while maintaining strong client relationships and service excellence.
Jenn Schneider
HR Generalist
Manages human resources functions including recruitment, employee relations, and training programs to maintain high standards among our 400+ security professionals.
Questions
What security services does Continental Secret Service Bureau offer?
We provide armed and unarmed guard services, loss prevention officers, pre-employment screenings, and 24/7 dispatch support tailored to client needs.
What areas do you serve?
We serve businesses across Ohio, Michigan, Kentucky, West Virginia, and Indiana from our Toledo headquarters.
What makes your company different from other security providers?
We combine 100+ years of experience with personalized service plans, 24/7 dispatch, and a 100% satisfaction guarantee.
Do you offer any service guarantees?
Yes, we guarantee payment only for problem-free shifts and maintain a no unfilled shifts policy.