Business Details
50+ Years
experience
Trusted Home Repair Services in Winston-Salem
Founded in 1967, our company has grown from a small family operation into a trusted provider of comprehensive home repair services across the Triad area. With over 45 dedicated local employees, we specialize in HVAC, plumbing, electrical, and appliance repair while maintaining the values of honesty and integrity that guided our founders. Our team combines generational expertise with modern techniques to deliver reliable solutions for heating, cooling, water systems, and electrical needs. We prioritize transparent communication, upfront pricing, and personalized service to ensure customer satisfaction.Certified by the Better Business Bureau with an A+ rating, we work with all major home warranties and offer financing options to accommodate diverse budgets. Our Comfort Club Program provides preventive maintenance to protect your home systems year-round. Available for emergency repairs and committed to serving the community since 1967, we stand by our promise to fix everything while upholding Christian principles in every interaction.
Services
HVAC Repair
Appliance Repair
Plumbing Services
Electrical Services
Maintenance Contracts
Water Heater Repair
Drain Cleaning
Electrical Panel Upgrades
Home Warranty Support
Financing Assistance
Details
- Year established: 1967
Highlights and features
- Family-owned since 1967 with generations of hands-on experience
- Upfront pricing with no hidden fees for all services
- BBB A+ rated for exceptional customer service
- Financing options available for HVAC, plumbing, and electrical projects
- 45+ local technicians providing prompt, reliable service
Associations and certifications
- Better Business Bureau (BBB)
What people say
Reliable service
Upfront pricing
Professional technicians
Prompt responses
Satisfied customers
Services
HVAC Repair
We repair and replace all major brands of heating and air conditioning systems including heat pumps, furnaces, and mini-split units. Our certified technicians provide upfront pricing with no hidden fees. Available for emergency repairs to maintain year-round comfort in residential properties.
Appliance Repair
Specializing in all major household appliances regardless of purchase location or brand. Services cover cooktops, refrigerators, washers, ovens, and more. Technicians service leading brands like Samsung, Whirlpool, and Kitchen-Aid with transparent pricing starting at $84.95 including trip charge.
Plumbing Services
Comprehensive plumbing solutions for drain lines, water heaters, and pipe systems. We repair electric, gas, and tankless water heaters while offering installation of filtration systems. Technicians handle fixtures, valves, and sewer line issues with upfront cost estimates before any work begins.
Electrical Services
Addressing lighting, wiring, and panel box issues with certified electricians. Services include outlet installation, breaker replacements, and appliance-specific wiring. We maintain safety standards while providing clear pricing details before starting any electrical project or repair work.
Maintenance Contracts
Our Comfort Club Program offers scheduled maintenance for HVAC systems, plumbing, and electrical components. This proactive approach prevents emergencies while extending equipment lifespan. Members receive priority service scheduling and discounted repair rates as part of our comprehensive home protection plan.
People
Jacob Vaughn
General Manager
Overseeing daily operations with 15+ years of experience in home service management. Focuses on maintaining family values while ensuring technical excellence across all service departments.
Alisha Stephens
Customer Service Manager
Managing client relations with a decade of experience in service coordination. Implements systems to ensure prompt communication and resolution tracking for residential repair needs.
Ken Cooper
Dispatch/Sales Manager
Coordinates technician scheduling and service estimates with 20 years in home repair logistics. Ensures efficient resource allocation while maintaining transparent pricing standards for customer proposals.
Questions
What home repair services do you offer?
We provide HVAC, plumbing, electrical, and appliance repair services for residential properties across the Triad area.
Do you work with home warranties?
Yes, we coordinate with all major home warranty providers as your preferred service partner.
Are financing options available?
We offer multiple financing plans to accommodate various budgets for HVAC, plumbing, and electrical projects.
What are your service hours?
Office responses to requests occur Monday-Friday 8AM-5PM with emergency repair availability outside these hours.
How are pricing estimates handled?
All service estimates include a $49.95 trip charge plus $35.00 minimum labor fee with full cost disclosure before work begins.
