Business Details
23 Years
experience
Emergency
services
Professional Community Association Management Services
Citadel Property Management Group specializes in community association management for condominiums and homeowner associations. Founded in 2003, we serve Pinellas, Pasco, and Hillsborough Counties in Florida, prioritizing personalized service tailored to each community's unique needs. Our team of professionals brings decades of experience in governance, financial management, and property maintenance, ensuring compliance and quality service delivery. We maintain long-term client relationships through integrity, responsiveness, and a commitment to community improvement. Our 24/7 emergency services and advanced technology solutions enhance operational efficiency for associations.Regular property inspections and detailed monthly reporting ensure transparency and proactive issue resolution. We foster employee development to maintain high service standards while supporting community engagement through event management and communication strategies. Our approach emphasizes collaboration with legal, financial, and municipal partners to ensure regulatory compliance. With a focus on preventative maintenance and reserve planning, we help communities preserve property values and operational stability. Citadel's growth reflects our dedication to exceeding client expectations through consistent, reliable management practices.
Services
Property Management
Accounting Services
Emergency Services
Community Engagement
Online Management Tools
Governance Support
Reserve Planning
Maintenance Oversight
Tax Preparation
Payroll Services
Details
- Year established: 2003
Highlights and features
- We offer 20+ years of community management experience since 1995
- Our team provides personalized service tailored to individual community needs
- We maintain 24/7 emergency response capabilities with rapid service delivery
- Our services include advanced technology solutions for association management
- We conduct regular property inspections to ensure preventative maintenance
Services
Property Management
We provide comprehensive property management for condominium and homeowner associations. Our services include preventative maintenance, grounds upkeep, and compliance monitoring. Our team ensures common areas remain well-maintained while addressing repair needs promptly to preserve property values and community standards.
Accounting Services
Our accounting team delivers complete financial oversight including budget preparation, monthly reporting, and tax filing. We use specialized software to track association finances and provide transparent records of income, expenses, and reserve funds for board review.
Emergency Services
We offer round-the-clock emergency response for urgent property issues. Our staff handles after-hours calls directly with rapid response times to address critical maintenance problems and ensure community safety at all times.
Community Engagement
Our managers facilitate community building through event coordination and communication strategies. We help establish resident committees and maintain open communication channels between board members, residents, and service providers to foster positive community relations.
Online Services
We provide technology solutions for efficient association management including online payment portals, document access, and communication platforms. These tools streamline administrative tasks while improving accessibility for board members and residents.
People
James Ranallo
Founder
Co-founder with 20+ years of community management experience. Focuses on strategic growth and client relationships while maintaining industry partnerships to enhance service capabilities.
Nicole Ranallo
Founder
Co-founder dedicated to operational excellence and employee development. Oversees daily management activities while ensuring consistent service quality across all client communities.
Questions
What types of associations do you manage?
We specialize in condominium associations and homeowner associations (HOAs) across Pinellas, Pasco, and Hillsborough Counties in Florida.
How does your emergency service work?
Our 24/7 emergency service connects directly to Citadel staff who coordinate immediate response for urgent property issues affecting safety or operations.
What financial reporting do you provide?
We deliver monthly manager reports with financial statements, delinquency tracking, and operational summaries prior to each board meeting.
How do you handle property maintenance?
We conduct regular property inspections and coordinate preventative maintenance while managing subcontractors for specialized repair needs.
What technology tools are available?
Our Smart Technology platform provides online payment options, document access, and communication tools for efficient association management.
How are assessment amounts determined?
Assessments are based on annual budgets covering operating expenses and reserve funds, developed through board-approved financial planning processes.
