Business Details
29 Years
experience
Emergency
services
Your Trusted IT Partner in Carteret County, NC
ACS Computer Services has been a trusted IT partner for Carteret County businesses since 1997. Our mission is to deliver seamless, stress-free IT solutions that empower clients to focus on growth and operational excellence. With a team of skilled professionals available 24/7, we provide proactive monitoring, immediate issue resolution, and tailored cybersecurity measures to prevent downtime and data breaches. Our commitment to local businesses is rooted in over 27 years of experience, ensuring systems remain secure and functional while eliminating technical headaches.We communicate in clear, accessible language and have become an integral part of our clients' teams, offering expertise in network security, data backup, and on-site repairs. Our track record includes critical support during natural disasters like Hurricane Florence, demonstrating our reliability in high-pressure situations.
Services
Cybersecurity
HIPAA Compliance
PCI Compliance
FTC Compliance
VoIP Systems
Data Protection
Network Monitoring
Incident Response
Employee Training
Disaster Recovery
Details
- Year established: 1997
Highlights and features
- 24/7 proactive monitoring prevents system failures before they disrupt operations
- Tailored cybersecurity solutions protect against ransomware and data breaches
- 27+ years of local experience serving Carteret County businesses
- Immediate response with live technicians available during emergencies
- Clear communication without technical jargon or hidden fees
What people say
Quick response times
Peace of mind
Readily available
Exceptional service
Instrumental in rebuilding
Services
Cybersecurity Solutions
Our cybersecurity services protect North Carolina businesses from ransomware, data breaches, and cyber threats through 24/7 monitoring, encryption, and proactive threat detection. We implement multi-layered defenses including endpoint protection, secure backups, and real-time threat response. With over 27 years of experience, we tailor security strategies to meet HIPAA, PCI, and FTC compliance requirements while providing ongoing employee training to mitigate human error risks.
HIPAA Compliance
We help healthcare providers achieve and maintain HIPAA compliance through data encryption, access controls, and audit-ready documentation. Our services include risk assessments, employee training, and continuous monitoring of protected health information. With local expertise since 1997, we ensure medical practices meet federal regulations while maintaining operational efficiency and patient data security.
VoIP Phone Systems
Our VoIP solutions deliver cost-effective, scalable communication systems with features like voicemail-to-email, video conferencing, and mobile integration. We optimize call quality while reducing traditional phone system costs, supporting remote teams and growing businesses. Implementation includes security measures to protect voice communications and seamless integration with existing IT infrastructure.
PCI Compliance
We ensure secure credit card processing through PCI DSS compliance services including network security, vulnerability management, and audit preparation. Our solutions protect payment data with encryption, access controls, and continuous monitoring. We help businesses avoid fines while maintaining customer trust through robust security measures and employee training programs.
Disaster Recovery
Our disaster recovery plans protect against data loss and operational disruptions through automated backups, rapid system restoration, and business continuity planning. We helped clients recover from Hurricane Florence with expedited IT restoration. Services include risk assessments, cloud backup solutions, and customized recovery strategies to minimize downtime during emergencies.
People
Stefan
Owner
Stefan leads ACS Computer Services with over 27 years of IT expertise, specializing in proactive cybersecurity solutions and local business support. Clients praise his team's responsiveness during emergencies like Hurricane Florence.
Tripp Nelson
Owner
As owner of Bluewater Supply, Tripp Nelson credits ACS for reliable managed antivirus protection and critical support during Hurricane Florence, ensuring business continuity through proactive IT management.
David Thompson
President
David highlights ACS's exceptional service and availability, noting their role in maintaining secure IT operations for Primus Structures while providing timely updates and cyber threat protection.
Rob Van Doren
Service and Parts Director
Rob commends ACS for instrumental support during Hurricane Florence recovery, calling them the best computer service he's used in 30 years of automotive business operations.
Questions
What cybersecurity services do you offer?
We provide 24/7 network monitoring, ransomware protection, data encryption, compliance solutions, and employee training programs tailored to North Carolina businesses.
How do you handle HIPAA compliance?
Our HIPAA services include risk assessments, secure data storage, employee training, and continuous monitoring to protect patient information and meet regulatory requirements.
Can you support remote teams?
Yes, our VoIP systems and remote support capabilities enable seamless communication and IT management for distributed teams across North Carolina.
What happens during a data breach?
We implement immediate threat isolation, data recovery protocols, and regulatory compliance reporting while providing transparent communication throughout the incident response process.
Do you offer employee cybersecurity training?
Yes, we provide customized training programs covering phishing recognition, secure data handling, and compliance best practices for North Carolina businesses.
How do you differ from other IT providers?
With 27+ years of local experience, we combine 24/7 proactive monitoring with personalized service and clear communication, avoiding technical jargon while prioritizing business continuity.
