Business Details
Your Trusted Partner for Financial Services in Tullahoma, TN
Ascend Federal Credit Union was founded with a clear mission: to serve. Our values of integrity, respect, excellence, generosity, relationships, and service guide every decision we make. Starting with just eight members at Arnold Air Force Base in Tullahoma, we have grown to serve communities across Middle Tennessee and the United States. Under the leadership of CEO Matt Jernigan, we remain committed to delivering financial solutions that empower our members. Our community focus drives us to give back through partnerships with local organizations, non-profits, and educational institutions. With over 20 years of experience, we have returned more than $116.5 million in interest refunds and bonus dividends to our members.Our digital banking platform offers convenience and security, allowing members to manage accounts and credit scores from any device. We prioritize transparency, with no hidden fees and multiple ways to waive monthly charges. Our services include high-yield checking accounts, competitive certificate rates, and flexible loan options. By combining personalized service with modern technology, we aim to be the trusted financial partner for every member.
Services
Checking Accounts
Savings Accounts
Auto Loans
Mortgage Loans
Credit Cards
Certificate Accounts
Digital Banking
Home Equity Loans
Student Loans
Insurance Services
Highlights and features
- We offer 3.56% APY on high-yield checking accounts up to $15,000
- Our members receive exclusive presale access to Ascend Federal Credit Union Amphitheater events
- We've returned $116.5 million in interest refunds to members over 20 years
- Digital banking with 24/7 access and free credit score monitoring
- Community-focused institution serving Middle Tennessee since 1940s
What people say
Great APY rates
Excellent customer service
User-friendly app
Community involvement
Low loan rates
Services
High-Yield Checking
Our High-Yield Checking account offers 3.56% APY on balances up to $15,000. Members earn cash back on debit card purchases and enjoy benefits like telehealth services and phone protection. This account includes overdraft protection and access to 55,000 surcharge-free ATMs.
Auto Loans
Ascend Federal Credit Union provides auto loans with terms up to 84 months and APRs starting at 5.24%. We offer debt protection options and flexible payment plans. Our indirect lending program works with participating dealerships for instant approval and same-day funding.
Mortgage Loans
We offer fixed and adjustable rate mortgages with down payments as low as 5%. First-time homebuyers qualify for zero down payment options. Our 30-year fixed rates start at 6.25% APR with no origination fees for qualified applicants.
Digital Banking
Access 24/7 account management through our mobile app or website. Features include bill pay, mobile check deposit, credit score monitoring, and instant card controls. Our platform supports budgeting tools and real-time transaction alerts for enhanced security.
Certificate Accounts
Certificate accounts provide guaranteed returns with rates up to 4.13% APY. Terms range from short-term holiday savings to long-term investment options. These low-risk accounts protect principal while earning competitive dividends.
People
Matt Jernigan
President and CEO
Matt Jernigan leads Ascend Federal Credit Union with over 20 years of financial leadership experience. He focuses on member-centric innovation while maintaining our core values of integrity and community service.
David Feldhaus
Chief Financial Officer
David Feldhaus manages financial strategy with expertise in credit union operations. He ensures fiscal responsibility while delivering member value through competitive rates and financial stability.
Jason Powers
Chief Growth Officer
Jason Powers drives membership expansion and product development. He focuses on creating accessible financial solutions that align with our mission to serve diverse community needs.
Rik Reitmaier
Chief Information Officer
Rik Reitmaier leads technology innovation, ensuring secure digital banking solutions. He prioritizes cybersecurity and user-friendly platforms to enhance member experience across all service channels.
Trevor Williams
Chief Lending Officer
Trevor Williams oversees lending operations with emphasis on responsible credit access. He develops loan programs that balance member needs with financial sustainability for our institution.
Questions
How do I become an Ascend Federal Credit Union member?
You can join through employment affiliations, family relationships with existing members, or community partnerships. Visit our website to check eligibility and open an account with a $5 deposit.
What loan options are available for first-time homebuyers?
Our first-time homebuyer program offers zero down payment, no PMI, and no origination fees. We provide fixed-rate mortgages with competitive APRs and personalized guidance throughout the process.
Does Ascend Federal Credit Union offer mobile banking services?
Yes, our mobile app provides 24/7 account access, mobile check deposit, bill pay, and real-time alerts. You can also manage credit scores and control card usage through the app.
What credit cards does Ascend Federal Credit Union offer?
We provide Visa Platinum, Student Visa, and Secured Platinum cards with APRs from 9.50% to 18.00%. Benefits include travel insurance, no annual fees, and cash advance options.
How can I apply for an auto loan?
Apply online, at any branch, or through participating dealerships. Our indirect lending program offers instant approval and same-day funding with terms up to 84 months for qualified applicants.
What community initiatives does Ascend Federal Credit Union support?
We contribute over $1.4 million annually to local organizations, including educational scholarships, food banks, and environmental conservation programs. Members also receive exclusive event benefits at Ascend Federal Credit Union Amphitheater.