At Broadway Glass & Mirror, Inc., we pride ourselves on being a full-service glass solution provider, offering a wide range of commercial and residential services to fit all jobs, large and small. With over 65 years of experience, we have established ourselves as a name you can trust, dedicated to providing unparalleled expertise and craftsmanship, along with the highest quality customer service.
Our Story
Our story began in 1955 when our founders, Verta and James DeWolf, started a small glass replacement business, primarily serving residences and auto glass repair and replacement. Over the years, as our customers' needs evolved, so did our business. In the late 1980's, we branched out into the commercial arena, taking on more complex construction projects, such as building remodels and new building construction. Today, under the leadership of Ron DeWolf and his sister Denise, we continue to expand our commercial department while maintaining our commitment to our residential and retail clients.
Our Services
Our commercial services include protective glass partitions, aluminum storefront systems, curtain wall and custom glazing systems, commercial aluminum windows, commercial door repair and service, all-glass entrances and partition systems, all-glass bi-folding and multi-slide doors, all-glass railings, stair railings, and wind-breaks, window films, access control systems and security doors, special x-ray leaded and fire-rated glass, custom display systems and showcases, hospitality and transaction hardware, bullet-resistant and security barriers, and special architectural glazing projects.
Our residential services include custom glass repairs and fabrication, door and window repairs, glass for cabinet doors and fixtures, glass railings and handrails, glass windscreens and barriers, mirrors, replacement window glass, showers, table tops, windows, vinyl windows, and aluminum windows.
Our Mission
At Broadway Glass & Mirror, Inc., our mission is to provide our customers with the highest quality products and services, unparalleled expertise, and exceptional customer service. We strive to build long-lasting relationships with our clients, exceeding their expectations and earning their trust.
Our Values
At Broadway Glass & Mirror, Inc., we value integrity, quality, and customer satisfaction above all else. We believe in providing our customers with honest and reliable services, using only the highest quality materials and products, and standing behind our work with pride and confidence.
Customer Service and Experience
The majority of reviewers were extremely satisfied with the customer service they received at Broadway Glass. Many praised Johnny Garcia, Lead at the Broadway shop, for his exceptional service, friendliness, and expertise. Reviewers appreciated his ability to explain options, provide guidance, and make recommendations. Additionally, other staff members, such as Gale, David, and Edith, were also commended for their professionalism and responsiveness.
Quality of Work and Products
Reviewers were impressed with the quality of work and products provided by Broadway Glass. Many praised the company for their attention to detail, ability to meet specific requirements, and quick turnaround times. The custom mirrors, glass shower enclosures, and cabinet doors were particularly highlighted as being of high quality.
Positive Aspects
Several reviewers mentioned that they would recommend Broadway Glass to others and use their services again in the future. The company's commitment to supporting local businesses and providing a personalized experience were also appreciated.
Areas for Improvement
One reviewer experienced a delay in receiving a quote, which led them to take their business elsewhere.
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