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Business Details
17 Years
experience
Your Trusted Partner for Computer Repair in Henderson
Zack's PC Repair was founded in 2009 by Zack Boarman, a CompTIA A+ Certified technician with over 15 years of experience in computer repair and IT services. We specialize in virus removal, hardware replacement, software installation, and network troubleshooting for residential and business clients across Western Kentucky and Southwest Indiana. Our team provides both in-shop and on-site services, including managed IT contracts starting at $5/month per workstation. We offer comprehensive diagnostics, data migration, and computer builds tailored to individual client needs. Our technicians follow a rigorous multi-point checklist to identify hardware failures, including hard drive and RAM testing, while maintaining transparency throughout the repair process.

We provide warranties on replacement parts and maintain backups of client data for up to 30 days. With two office locations and expanded service areas since 2016, we serve Madisonville, Owensboro, Henderson, and Vanderburgh County. Our services include wireless network installation, operating system reinstallation with data preservation, and custom software configurations using both proprietary and open-source solutions. We prioritize clear communication, providing detailed quotes before any repairs and explaining technical issues in accessible terms. Our commitment to quality has made us a trusted local provider for computer maintenance and emergency repair solutions.
Services
Virus Removal Laptop Screen Replacement Hardware Diagnosis Software Installation Network Troubleshooting Computer Builds Data Migration Operating System Reinstallation
Details
  • Year established: 2009
Highlights and features
  • We offer 15+ years of computer repair experience since 2009
  • Our team includes CompTIA A+ Certified technicians
  • We provide on-site service across Western Kentucky and Southwest Indiana
  • We implement a multi-point diagnostic checklist for accurate repairs
  • We maintain data backups for 30 days post-service
Associations and certifications
  • CompTIA A+
Update Listing
Services
Virus Removal
Our virus removal service eliminates malware infections while preserving your data. Technicians use advanced tools to clean systems without unnecessary Windows reinstallation. In-shop service includes hardware diagnostics and software optimization. We handle both common infections and complex cases requiring specialized techniques.
Laptop Screen Replacement
We replace damaged laptop screens with compatible parts sourced from trusted suppliers. Each replacement includes warranty coverage (30 days to 1 year). Technicians inspect internal components before ordering parts to ensure complete repairs. Most replacements completed within a week using USPS-shipped components.
Hardware Diagnosis
Our diagnostic process tests hard drives, RAM, and other critical components using specialized tools. We identify failing hardware through stress tests and error code analysis. The process includes physical inspection of desktops and laptops, with detailed reporting of findings before repair recommendations.
Operating System Reinstallation
We perform clean OS installations while preserving personal files. Service includes driver installation, software reconfiguration, and compatibility checks. Technicians use manufacturer restore disks or Linux distributions based on client needs. We assist with software license verification and data migration from old systems.
Managed IT Services
Our managed service contracts provide ongoing IT support for multiple computers. Plans start at $5/month per workstation and include antivirus protection. Services range from proactive monitoring to full outsourced IT department functions. We offer customized solutions for businesses with varying technical requirements.
People
Zack Boarman
Owner & Lead Technician
Zack Boarman founded Zack's PC Repair in 2009 while in high school. He became CompTIA A+ Certified in 2010 and earned a Computer Information Technology degree from Western Kentucky University in 2014. With over 15 years of experience, he oversees all technical operations and service quality.
Questions
What areas do you service?
We serve Western Kentucky including Madisonville, Owensboro, and Henderson, plus Vanderburgh County and surrounding areas in Southwest Indiana.
Do you offer on-site virus removal?
Yes, we provide on-site virus removal services billed hourly, along with in-shop diagnostics and cleanup for $5/month per workstation.
How long do screen replacements take?
Most laptop screen replacements take up to one week as we order parts through USPS and schedule installation upon arrival.
Are hardware warranties included?
Yes, replacement parts carry warranties ranging from 30 days to 1 year, as specified on your receipt at time of service.
Do you handle data migration?
We offer data migration services including copying to CDs/DVDs, USB drives, or customer-provided storage devices at no additional charge.