Business Details
29 Years
experience
Your Trusted Jewelry Store in Auburn, ME
Goldworks is a family-owned and operated jewelry store established in 1997 by owner Tom Cunliffe. Our team of experienced jewelers, including Ashley and Kelsey, specializes in new and estate jewelry, gold and silver buying, and comprehensive repair services. We pride ourselves on offering personalized customer service, treating every client like family, and ensuring transparency in all transactions. With over 25 years of experience, we have built a reputation as one of Maines premier jewelry stores, known for competitive pricing, certified insurance appraisals, and a commitment to customer satisfaction.Our services include custom design, diamond remounting, watch restoration, and free jewelry cleaning, all performed in-house by skilled professionals. We prioritize trust, integrity, and expertise, ensuring every customer receives exceptional value and care.
Services
Jewelry Repair
Ring Sizing
Custom Design
Watch Repair
Certified Appraisals
Details
- Year established: 1997
Highlights and features
- We are family-owned and operated with over 25 years of local experience.
- Our in-house jewelers provide expert repairs and custom designs.
- We offer free jewelry cleaning and certified insurance appraisals.
- Our layaway program makes luxury jewelry accessible to every budget.
- We guarantee fair pricing for gold, silver, and estate jewelry purchases.
What people say
Amazing staff
Best prices
Exceptional service
Top notch quality
Friendly and helpful
Services
Jewelry Repair
Our expert jewelers perform precise repairs for all types of jewelry, including resizing, stone replacement, and restoration. We handle delicate pieces with care, ensuring durability and aesthetic appeal. Customers trust us for prompt, transparent service that preserves the value and beauty of their cherished items.
Custom Design
We create bespoke jewelry tailored to your vision, from concept sketches to final fabrication. Our team collaborates closely with clients to craft unique engagement rings, heirloom-inspired pieces, and personalized gifts. Using high-quality materials, we bring your ideas to life with exceptional craftsmanship.
Certified Appraisals
We provide detailed, insurance-ready appraisals for jewelry and watches, conducted by certified professionals. Our evaluations consider market value, material quality, and craftsmanship to ensure accurate documentation. This service is essential for protecting your investment and streamlining insurance claims.
Watch Repair
Our technicians specialize in repairing luxury and vintage timepieces, including battery replacement, movement restoration, and water resistance testing. We use precision tools to maintain functionality and aesthetics. Customers rely on us for reliable service that extends the lifespan of their watches.
Gold Buying
We offer competitive rates for gold, silver, and estate jewelry, with transparent pricing based on current market values. Our process is straightforward: we assess purity, weigh items, and provide immediate payment. Sellers appreciate our fair, no-pressure approach and secure transaction environment.
People
Tom Cunliffe
Owner, Jeweler
Tom founded Goldworks in 1997, leveraging his decades of jewelry expertise to build a trusted local business. He oversees daily operations and ensures every customer receives personalized attention.
Kelsey
Jeweler
Kelsey specializes in intricate repairs and custom designs, bringing technical skill and creativity to every project. Her attention to detail ensures client satisfaction with every completed piece.
Sarah
Office Manager
Sarah manages administrative operations and customer relations, ensuring seamless service. Her friendly demeanor and organizational skills contribute to Goldworks welcoming atmosphere.
Ashley
Jeweler
Ashley handles complex repairs and works closely with clients on custom designs. Her expertise and dedication to quality craftsmanship make her a valued member of the team.
Questions
What services does Goldworks offer?
We provide jewelry repairs, custom design, watch restoration, certified appraisals, and gold/silver buying. Visit our website for a full list.
Do you offer financing options?
Yes, our layaway program allows you to purchase jewelry with flexible payments.
How are gold prices determined?
Prices are based on current market rates and the item’s weight and purity.
Are your appraisals insurance-approved?
Yes, our certified appraisals meet insurance requirements for accurate documentation.
What are your store hours?
Monday-Wednesday 9am-5pm, Thursday-Friday 9am-6pm, Saturday 9am-3pm, Sunday closed.
