Business Details
50+ Years
experience
Emergency
services
Your Partner in Behavioral Health Recovery
Founded over 50 years ago, McCall Behavioral Health Network has been a cornerstone of behavioral healthcare in Western Connecticut. Our mission centers on inspiring hope and promoting wellness through a comprehensive continuum of services, including prevention, treatment, recovery support, and community engagement. With a team of highly trained professionals, we address substance use disorders, mental health challenges, and co-occurring conditions across all age groups. Our trauma-informed, gender-responsive approach integrates evidence-based practices like cognitive behavioral therapy, medication-assisted treatment, and holistic therapies. We maintain strict adherence to anti-discrimination policies and collaborate with partner organizations to address whole-person health needs.Recognized as a Connecticut Top Workplace for eight consecutive years, our commitment to continuous improvement and community advocacy drives our service delivery. We operate under rigorous compliance standards while fostering a learning environment for staff and new professionals. Our anti-oppression framework ensures inclusive care regardless of race, gender, or financial status. Through residential programs, outpatient services, and community initiatives, we build resilient communities by prioritizing client dignity and personalized care. This legacy of excellence positions us as trusted leaders in behavioral health.
Services
Residential Treatment
Outpatient Treatment
Mental Health Services
Primary Care Services
Child & Adolescent Services
Group Homes
Employment Support
Prevention Programs
Pharmacy Services
Community Engagement
Details
- Year established: 1973
Highlights and features
- 50+ years serving Western Connecticut with specialized behavioral health expertise
- Trauma-informed, gender-responsive treatment approaches for co-occurring disorders
- Recognized as Connecticut Top Workplace for eight consecutive years
- Integrated care combining medical, psychological, and holistic treatment modalities
- Bilingual services available in Spanish and Portuguese for improved accessibility
What people say
Life-changing recovery support
Compassionate, dedicated staff
Family-inclusive treatment approaches
Effective co-occurring disorder care
Strong community connections
Services
Residential Treatment
Our residential treatment programs provide intensive care for individuals recovering from substance use and mental health disorders. Offering both 24/7 supervised living environments and structured therapeutic activities, these programs emphasize stabilization and long-term recovery. Clients receive personalized treatment plans incorporating cognitive behavioral therapy, medication-assisted treatment, and holistic approaches like adventure-based counseling.
Outpatient Treatment
Flexible outpatient treatment options allow clients to maintain home life while receiving care. Services include individual counseling, medication-assisted treatment, and specialized groups for mental health or substance use disorders. Our Open Access program provides same-day appointments for urgent needs, with locations in Danbury, Torrington, and Waterbury.
Mental Health Services
Comprehensive mental health care addresses anxiety, depression, and co-occurring disorders through evidence-based interventions. Our services include psychiatric evaluations, individual therapy, and group counseling with licensed clinicians. Bilingual support in Spanish and Portuguese ensures accessible care for diverse populations across Western Connecticut.
Child & Adolescent Services
Specialized outpatient programs for ages 8-17 combine family therapy, psychiatric care, and school-based interventions. Evidence-based treatments address substance use, anxiety, and behavioral challenges while involving families in recovery. Services include intensive outpatient programs and individualized treatment plans developed by master's-level therapists.
Primary Care Services
Integrated primary care addresses physical health needs alongside behavioral health treatment. Services include annual exams, chronic disease management, and preventive screenings for adults and children. Located in Waterbury, our clinic offers convenient access to comprehensive healthcare with referrals to specialists when needed.
People
Maria Coutant Skinner
President and CEO
Leading McCall since 2013, Maria holds a Master's in Social Work and founded the Litchfield County Opiate Task Force. With 25+ years in behavioral health, she champions community-based solutions and systemic change while overseeing organizational strategy.
Joy Pendola
Chief Clinical Officer
With 20+ years in behavioral health leadership, Joy oversees clinical operations across treatment modalities. Her expertise in program development and accreditation ensures high-quality care delivery for adolescents and adults with complex behavioral health needs.
Natalie March
Medical Director
Board-certified psychiatrist Dr. March provides psychiatric care and consultation services. With experience in private practice and clinical settings, she leads medication management strategies and supports integrated treatment approaches for clients across all age groups.
Laura Cummings
Adolescent Clinical Supervisor
Laura brings 20 years of social work experience to youth services, specializing in trauma-informed care. As Adolescent Clinical Supervisor, she develops culturally responsive programs that address co-occurring disorders and support youth recovery.
Melissa Gray
Director of Residential Services
With 30+ years at McCall, Melissa oversees residential programs using evidence-based curricula. A Certified Addiction Counselor, she specializes in Spanish-language services and has developed multiple recovery housing initiatives across Connecticut.
Questions
How do I access outpatient treatment?
Call 860.496.2100 for a phone triage, followed by a psychiatric evaluation to determine appropriate care.
Do you accept clients without substance use disorders?
Yes, we treat mental health disorders, substance use disorders, or co-occurring conditions.
What insurance plans do you accept?
We accept Husky, most private insurance plans, and offer sliding fee scales for those without coverage.
Are emergency services available?
For urgent needs, contact our Open Access program or call 860.626.3196 for same-day appointments.
Do you offer residential treatment?
Yes, we provide intensive and intermediate residential programs with personalized treatment plans for recovery.
Are family therapy services available?
Yes, family therapy sessions focus on improving communication and supporting recovery through collaborative approaches.
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