Choose Mobility First for the caring, dedicated service you deserve
Mobility First is Independence, Missouri's leading provider of trusted home healthcare solutions, dedicated to empowering individuals with mobility challenges to regain their independence and live life to the fullest. Our team of healthcare experts understand the unique challenges associated with various medical conditions and mobility issues. We are committed to offering personalized solutions and compassionate care to help you manage your condition and live a happier, healthier life.
Custom Wheelchair Solutions
We specialize in designing and customizing wheelchairs to meet your individual needs and preferences. Our skilled engineers and therapists will work with you to determine the best possible seating options, positioning, and accessories to ensure optimal comfort, safety, and functionality.
Medical Equipment & Rentals
From lifts and stair glides to power wheelchairs and scooters, we offer a wide range of medical equipment to meet your specific requirements. We also provide rental options for short-term needs or while waiting for insurance approval.
Mobility Assessments & Consulting
Our experienced consultants will conduct a thorough assessment to identify the underlying factors affecting your mobility and suggest the most appropriate solutions. We will work with you to create a customized plan that outlines the devices, therapies, and services you need to reach your full potential.
Product Sales & Support
We are proud to partner with reputable manufacturers to provide a comprehensive selection of mobility products and accessories. Our team is available to offer ongoing support, troubleshooting, and repairs to ensure your equipment is functioning optimally.
Our Commitment
At Mobility First, we believe in empowering individuals and fostering a sense of independence and well-being. Our compassionate and experienced healthcare professionals are dedicated to providing exceptional customer service, tailored to meet your unique needs. We are committed to continuous innovation and finding innovative solutions to address the ever-changing challenges associated with mobility issues.
Product Knowledge and Sales Service
The reviews highlight the importance of knowledgeable sales personnel who have a background and/or experience related to the products they are selling. The sales staff at Mobility First were praised for their excellent customer service, taking the time to understand the customers' needs and providing good advice. In contrast, the reviews suggest that some sales staff may prioritize making a sale over providing accurate information, which can lead to unhappy customers.
Service and Support
The lack of effective service and support is a common theme in the negative reviews. The customer who gave a 1-star rating to Mobility One reported numerous issues with getting assistance with a wheelchair, including ridiculous excuses and unreturned phone calls. Another customer who gave a 1-star rating to Mobility First was unhappy with the customer service, feeling that the sales staff were more interested in making a sale than helping them find the right product.
Product Quality and Value
The reviews suggest that the quality and value of the products sold by these businesses can be a major concern for customers. One customer was unhappy with the quality of their power chair, reporting damaged areas and difficulty using it well after purchasing. Another customer felt that they would have been better off buying online, citing cheaper prices and better customer service.
Be the first to review Mobility First.
Write a Review