We aim to keep you a customer for life
At J&M Carpet Renewal, we're dedicated to providing exceptional carpet cleaning services to the residents and businesses of Seattle and surrounding areas. With over 18 years of experience and a team of highly trained and certified professionals, we've established ourselves as the go-to experts for all your carpet cleaning needs.
Our Story
Our company was founded on the principles of customer satisfaction, quality, and integrity. We understand that your home or business is your sanctuary, and we're committed to treating it with the care and respect it deserves. Our team is passionate about delivering top-notch services that exceed our customers' expectations, and we strive to build long-term relationships with each and every one of them.
Our Services
We offer a wide range of services designed to cater to all your carpet cleaning needs. From residential and commercial carpet cleaning to upholstery cleaning, area rug cleaning, tile and grout cleaning, and hardwood floor cleaning, we've got you covered. Our team uses state-of-the-art equipment and eco-friendly solutions to ensure that your carpets and floors are cleaned to perfection.
Why Choose Us
So, what sets us apart from the competition? For starters, we're committed to providing personalized services that cater to each client's unique needs. We use only the latest technology and techniques to ensure that your carpets are cleaned to the highest standards. Our team is honest, dependable, and trustworthy, and we always put our customers first. We're also certified by the IICRC, ensuring that you can have complete confidence in our ability to deliver exceptional results.
Our Mission
Our mission is simple: to provide exceptional carpet cleaning services that exceed our customers' expectations. We're dedicated to building long-term relationships with our clients, and we strive to be the go-to experts for all their carpet cleaning needs. We're committed to continuous improvement, and we're always looking for ways to enhance our services and better serve our customers.
Our Values
At J&M Carpet Renewal, we're driven by a set of core values that guide everything we do. We're committed to integrity, honesty, and dependability, and we always put our customers first. We're passionate about delivering exceptional services, and we strive to build long-term relationships with each and every one of our clients.
Positive Experiences
Many reviewers had excellent experiences with J&M Carpet Renewal, praising the company's professionalism, communication, and results. Multiple reviewers reported that the technicians were friendly, courteous, and did a great job cleaning their carpets. Several reviewers mentioned that the company was able to remove tough stains, odors, and pet damage, leaving their carpets looking like new.
Negative Experiences
One reviewer had a poor experience with J&M Carpet Renewal. Sara Brooks rated the company 1 star and reported that the technician left the front door open, left his chemicals at her house, and failed to properly clean the carpets. She also paid extra for a pet odor treatment that didn't work. The reviewer concluded that the company didn't complete the job as promised and is now stuck with the consequences.
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