Tier 3 MD

At Tier3MD, we were founded in 2005 with a mission to meet the growing IT needs of the medical community. Over the years, we have continued to add more products and solutions to support your practice. Our goal is to provide top-notch healthcare-grade IT support and EMR solutions for private medical practices. We understand the urgency in resolving IT issues in a timely manner, which is why we pride ourselves on providing the best and most efficient IT services to our practices.

Our Services

At Tier3MD, we offer a wide range of services designed specifically for medical practices and businesses. Our services include:

• Managed IT Services: Our managed IT services provide 24/7 monitoring and maintenance of your IT infrastructure, ensuring that your practice remains secure and productive.
• Full IT Management: Our full IT management service provides a comprehensive approach to managing your IT infrastructure, including security, network management, and technical support.
• Remote IT Management: Our remote IT management service allows us to remotely monitor and manage your IT infrastructure, reducing the need for on-site visits.
• Co-Managed IT Management: Our co-managed IT management service provides a hybrid approach to IT management, where our team works closely with your internal IT staff to ensure seamless operation.
• Veterinary IT Management: Our veterinary IT management service is designed specifically for veterinary practices, providing tailored support and solutions for your unique IT needs.
• Dental IT Management: Our dental IT management service is designed specifically for dental practices, providing tailored support and solutions for your unique IT needs.
• Helpdesk Services: Our helpdesk services provide 24/7 technical support for all your IT-related issues, ensuring that your practice remains productive and secure.

What Differentiates Us

At Tier3MD, we differentiate ourselves through our ability to maintain a strong focus on HIPAA and Cyber Security, as well as our knowledge of the medical/healthcare industry. Our number one goal is to ensure that IT issues do not negatively impact patient flow. We cater to each client's unique needs, whether that is a full-service model, remote-only service model, or co-managed services and consulting model.

What Our Partners Say

Our partners have praised our services, citing our quick response times, professionalism, and expertise. We are proud to work with medical practices and businesses across the country, providing them with the IT support and solutions they need to thrive.

Our Response Team

At Tier3MD, we have a fully qualified response team for medical practices and businesses. Our staff has extensive healthcare experience, and we currently support over 10,000 users nationwide and over 300 applications. Our response team provides a single point of contact for your users to gain access for assistance in troubleshooting, getting common questions answered, and solving various issues.

Advantages of a Medical IT Response Team

Having a medical IT response team provides several advantages, including:

• A single place to report issues and provide follow-up
• Expedited resolution of IT issues
• Reduced need for on-site visits
• Enhanced productivity and efficiency
• Improved patient satisfaction

Contact Us

If you're interested in learning more about our services or would like to schedule a consultation, please don't hesitate to contact us. Our dedicated team is ready to help you take your practice to the next level.