Business Details
21 Years
experience
Emergency
services
Trusted Healthcare IT Support Services
Founded in 2005, Tier 3 MD has established itself as a leader in providing specialized IT support for medical practices. Our team of certified network engineers brings over 15 years of experience in delivering medical IT support, computer repair, and network solutions tailored to the unique needs of healthcare providers. We serve practices across the United States, including specialties like pediatrics, cardiology, dentistry, and veterinary care, with offices in Atlanta, Savannah, Chattanooga, Raleigh/Durham, and expanding locations. Our expertise in HIPAA compliance, cybersecurity, and electronic health records ensures that medical practices can focus on patient care while we handle their IT infrastructure.With 24/7 remote monitoring and a dedicated response team, we proactively maintain network health to minimize downtime. Our engineers hold Health Information Technology and HIPAA certifications alongside Microsoft and CompTIA credentials, demonstrating our commitment to maintaining the highest standards of technical expertise and regulatory compliance in healthcare IT.
Services
Managed IT Services
Cybersecurity Services
Remote Monitoring
EMR Software Support
HIPAA Compliance
VoIP Services
Co-Managed IT
Disaster Recovery
Network Assessments
CIO Services
Details
- Year established: 2005
Highlights and features
- We offer 24/7/365 proactive IT monitoring and support
- Our team holds HIPAA and Health Information Technology certifications
- Specialized in medical IT with over 15 years of experience
- Customized solutions for medical practices including cybersecurity and EMR support
- Nationwide service with local expertise in multiple states
Associations and certifications
- HIPAA Certification
- CompTIA
- Microsoft Certified
What people say
Amazing to work with
Resolved quickly
Trusted IT partner
Proactive support
Highly recommend
Services
Managed IT Services
Our comprehensive managed IT services provide full-spectrum support for medical practices. With 24/7 remote monitoring, proactive maintenance, and rapid response protocols, we ensure minimal downtime for healthcare providers. Our HIPAA-compliant solutions include network security, data backup, and infrastructure management specifically tailored to medical office workflows.
Cybersecurity Services
Specialized cybersecurity protection for healthcare providers with HIPAA-compliant safeguards. Our services include risk assessments, threat detection, data encryption, and staff training to protect sensitive patient information. We implement enterprise-grade antivirus protection and maintain continuous security monitoring to prevent breaches in medical IT systems.
Remote Managed Services
Proactive remote IT management with real-time monitoring and automated maintenance. Our system detects issues before they cause disruptions, automatically applying patches and security updates. This service includes remote diagnostics, performance optimization, and immediate access to our response team for urgent technical issues affecting medical practices.
Co-Managed IT Services
Collaborative IT management combining our expertise with existing internal teams. We provide monitoring tools, technical resources, and specialized support while integrating with your current IT staff. This solution offers scalability for growing practices while maintaining continuity in network management and technical operations.
EMR Software Support
Dedicated support for electronic medical record systems with rapid response to software issues. Our technicians work with major EMR platforms to ensure smooth operation, timely updates, and integration with practice management systems. We maintain compatibility across different medical specialties and software versions.
People
Adam Holtman
CEO
With over 15 years in healthcare IT, Adam Holtman leads Tier 3 MD as CEO. A University of Georgia graduate, he focuses on innovative solutions that improve patient outcomes. Based in Florida, he combines business expertise with technical leadership to drive the company's strategic direction.
Michael H. Brown
CBO
Michael H. Brown brings 20+ years of healthcare industry experience to Tier 3 MD. With a background in medical sales and business development, he graduated from Rhodes College. He specializes in understanding IT needs of medical practices and developing proactive solutions to address evolving industry challenges.
Leah McKissock
CFO
Leah McKissock has over 20 years of accounting and business management experience. A graduate of Canisius College, she provides financial leadership while balancing operational efficiency with quality service delivery. Her expertise ensures sustainable growth while maintaining fiscal responsibility for healthcare IT solutions.
Questions
What healthcare IT services do you specialize in?
We specialize in managed IT services, cybersecurity, EMR software support, HIPAA compliance, and remote monitoring specifically for medical practices.
Do you support veterinary hospitals?
Yes, we provide IT support for veterinary hospitals including software integration, network security, and equipment connectivity solutions.
Are your services available nationwide?
We serve medical practices across the United States with both remote and on-site support options available.
What certifications do your technicians hold?
Our engineers have HIPAA, Health Information Technology, Microsoft, and CompTIA certifications for medical IT expertise.
How do you handle emergency IT issues?
We offer 24/7/365 emergency support with rapid response times to minimize downtime for critical medical systems.
Can you help with practice startup IT setup?
Yes, we provide complete IT infrastructure setup for new medical practices including network configuration and software implementation.
