Business Details
26 Years
experience
Your Trusted Source for Fine Jewelry & Watches in Shreveport
Once Upon A Diamond was founded in 2000 by Steve Brown, building on a family legacy that began in the jewelry and pawn business in 1912. Our expertise spans three generations, combining deep industry knowledge with a commitment to quality and customer service. We specialize in fine jewelry, vintage watches, and rare collectibles, offering expert repair services and free worldwide shipping. Our team, including Steves sons Nicholas and Jordan, approaches jewelry as 'small-scale architecture,' blending design heritage with modern craftsmanship. We prioritize transparency, fair pricing, and personalized service, ensuring every client feels welcomed and informed throughout their journey with us. 
Services
Jewelry Sales
Watch Sales
Jewelry Repair
Estate Jewelry
Appraisals
Details
- Year established: 2000
Highlights and features
- We offer free worldwide shipping on all purchases.
- Three generations of family expertise in jewelry and collectibles.
- Expert repair and resizing services by master craftsmen.
- Transparent pricing with a 30-day return policy.
- Curated selection of estate and vintage pieces with global appeal.
Services
Jewelry Sales
We offer an extensive collection of fine jewelry, including vintage, estate, and contemporary pieces. Our inventory features diamonds, gemstones, and designer collections from renowned brands like Cartier and Van Cleef & Arpels. Each item is carefully curated to meet the highest standards of craftsmanship and rarity, ensuring unique options for collectors and everyday wearers alike.
Watch Sales
Our luxury watch selection includes vintage and modern timepieces from prestigious brands such as Rolex, Omega, and Patek Philippe. Each watch is authenticated and evaluated for quality, offering collectors and enthusiasts access to rare models and limited editions. We provide detailed documentation and transparent pricing for every purchase.
Jewelry Repair
Our master jeweler provides comprehensive repair services, including stone setting, prong retipping, and broken chain restoration. With over 30 years of experience, we handle complex repairs while maintaining the integrity of your jewelry. Most repairs are completed within 3 business days, with free resizing available for rings purchased from us.
Estate Jewelry
Specializing in estate jewelry, we source one-of-a-kind pieces from various eras, including Art Deco, Victorian, and Mid-Century designs. Each item is authenticated and restored to preserve its historical value. Our collection includes rare gemstones, signed pieces, and collectible items, appealing to both investors and jewelry enthusiasts.
Appraisals
We provide expert appraisal services for jewelry and collectibles, offering detailed reports for insurance, estate planning, or resale purposes. Our appraisals consider market trends, material quality, and historical significance. Clients receive clear documentation to support informed decisions about their valuable items.
People
Steve Brown
Founder
Steve Brown established Once Upon A Diamond in 2000, drawing on three generations of family experience in jewelry and pawn brokering. He previously ran Browns Music, the largest retail music store in the Midwest, and bred thoroughbred racehorses before returning to his roots in jewelry.
Nicholas Brown
Co-Owner
Nicholas Brown, co-owner, graduated from architecture school and applied his design expertise to the family business. He focuses on jewelry design and is pursuing a GIA Graduate Gemologist certification to enhance the store's valuation and curation capabilities.
Jordan Brown
Co-Owner
Jordan Brown, co-owner, transitioned from architecture to jewelry, leveraging his technical design skills. He works alongside his brother Nicholas to modernize the business while maintaining its legacy, with a focus on expanding their gemology expertise through GIA certification.
Questions
Do you offer free shipping?
Yes, we provide free worldwide shipping on all purchases via FedEx International Priority or USPS, with full insurance coverage.
Can I return my purchase?
We accept returns within 30 days of delivery for a full refund, provided the item is in its original condition and accompanied by all documentation.
Do you repair jewelry purchased elsewhere?
Yes, our master jeweler services all jewelry, regardless of where it was purchased, including resizing, stone replacement, and restoration.
How do you authenticate vintage pieces?
We evaluate vintage jewelry using provenance research, material analysis, and industry databases to ensure authenticity and accurate valuation.
What payment methods do you accept?
We accept credit cards and PayPal for online purchases, with payment verification required for secure transactions.
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