Restoring Your Property. Renewing Your Life.
At 911 Restoration of Riverside County, we understand the challenges that come with owning a property in Riverside County. From scorching hot summers to cold winters, the unpredictable weather conditions can be detrimental to your property. That's why we're here to provide you with comprehensive restoration services to get your life back on track.
Our Mission
Our mission is to provide top-notch restoration services to homeowners and business owners in Riverside County. We strive to be the trusted partner for all your restoration needs, from water damage restoration to fire and smoke damage, mold removal, and commercial property restoration. Our team of IICRC-certified professionals is dedicated to providing prompt and efficient services to ensure that your property is restored to its pre-damaged condition.
Our Services
We offer a Fresh Start with our comprehensive selection of property damage restoration services, including:
- Water Damage Restoration
- Sewer Backup Cleanup
- Mold Removal
- Fire and Smoke Damage Restoration
- Disaster Restoration
- Commercial Property Restoration
Why Choose Us
At 911 Restoration of Riverside, we pride ourselves on our prompt response time, advanced equipment, and IICRC-certified technicians. We understand the importance of communicating effectively with our clients, which is why we keep you informed throughout the entire process. We also work closely with insurance companies to help you navigate the claims process.
Our Commitment
We're committed to providing exceptional service to our clients. We believe in building long-term relationships, and we're dedicated to being your trusted partner for all your restoration needs. Our team is available 24/7/365 to assist you with any emergency situation.
Call Us Today!
If you're experiencing a property emergency, don't hesitate to call us today! Our friendly representatives are ready to assist you (951) 228-4583.
Overall Experience
The majority of customers have had an extremely positive experience with 911 Restoration, praising their prompt response, excellent communication, and high-quality work. Many customers appreciated the company's ability to handle the entire restoration process, from mitigation to rebuilding, making the experience as stress-free as possible.
Praise for the Team
Customers consistently praised the team's professionalism, work ethic, and friendly demeanor. Ken, the owner, was particularly mentioned for his exceptional service, knowledge, and hands-on approach. Other team members, such as Juan and Ray Garcia, were also commended for their hard work and dedication.
Quality of Work
The quality of work was consistently praised, with customers appreciating the attention to detail and the speed at which the work was completed. Many customers were impressed by the company's ability to restore their homes to their original state, often exceeding their expectations.
Communication and Insurance Handling
911 Restoration's ability to handle insurance claims and communicate with customers throughout the process was a significant plus. Customers appreciated the company's guidance and expertise in navigating the complex insurance process.
Negative Experiences
Two customers had negative experiences, citing poor quality of work and unmet deadlines. One customer, Patricia Woodside, had a particularly poor experience, citing issues with the quality of work and difficulties with getting reimbursed by the insurance company. Anthony Elias had a disappointing experience with the company's timelines and communication.
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