Quality, integrity, and safety
At Performance Freight Systems, Inc., we are a family-owned and operated corporation with a commitment to providing exceptional service to our customers. Since our inception in 1990, we have been dedicated to serving our customers' transportation needs. Our team is comprised of experienced professionals who understand the importance of reliable and efficient logistics.
Our Services
At Performance Freight Systems, Inc., we offer a range of services to cater to our customers' diverse needs. Our services include less-than-truckload (LTL) deliveries, truckload (TL) deliveries, and expedited services. We understand that each customer has unique requirements, and we strive to tailor our services to meet those needs.
LTL Services
Our LTL services are designed to provide our customers with flexible and cost-effective solutions for their shipping needs. We use state-of-the-art computer technology to ensure that our services are efficient and reliable. Our LTL services include:
- Consolidation and distribution services
- Nationwide service with extensive logistic networks
- Expedited or hot shot availability
- Open 24 hours a day, 7 days a week
Expedited Services
Our expedited services, offered through Straight Shot Express, provide our customers with the ability to ship their freight quickly and efficiently. Our expedited services include:
- Prompt pick-up and delivery
- Insurance coverage
- ICC authorization
- Vehicles that can accommodate a wide range of cargo
Logistic Services
At Performance Freight Systems, Inc., we understand that our customers may require more complex logistical solutions. That's why we have partnered with the Xtend logistics network to provide our customers with the ability to ship LTL and truckload to anywhere in the country. Through PFS Logistics, customers can compare carrier rates, track shipments in real-time, and have the ability to ship LTL and truckload.
Quality Commitment
At Performance Freight Systems, Inc., we are committed to providing our customers with the highest level of quality and service. We achieve this through our:
- State-of-the-art computer technology
- Modernized delivery fleet
- Continuous updates to our technology
- EDI & API capabilities
Our Team
At Performance Freight Systems, Inc., we are proud of our team of experienced professionals. Our management team includes:
- Greg Fox, Owner and President
- Sharon Vine, Director of Human Resources
- Penny Wegner, General Manager of Expedited Services
- Jim Howe, Director of Operations
- Jim Briselden, Chief Financial Officer (CFO)
- Slavojka Kulisic, Office Manager
Contact Us
Please feel free to contact us with any questions or requests. We are committed to providing our customers with exceptional service and look forward to the opportunity to work with you.
Problems with Delivery and Communication
Many customers have experienced issues with delivery and communication with Performance Freight. The company seems to take on more contracts than they can fulfill, leading to long delays and poor customer service. Several reviewers reported ordering products that were supposed to be delivered within a certain timeframe, only to be told that the delivery would be delayed by weeks or even months.
Inconsistencies and Unprofessionalism
Some customers have reported inconsistent and unprofessional interactions with the company's staff. One reviewer reported being told by a customer service representative that it was no big deal that the company didn't honor a promised delivery time, while another reviewer was spoken to rudely by a customer service representative. The company's staff has also been accused of being rude and unhelpful.
Tracking Issues and No Updates
Several reviewers have reported issues with tracking their shipments, with the company's website showing no updates or incorrect information. This has led to frustration and uncertainty for customers trying to track their deliveries.
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