Making our customers happy, one appliance at a time!
At JAGS Appliance Repair, we take pride in being one of the leading appliance repair businesses in the East Bay area. Since 2002, we have been committed to providing top-notch service to our customers, and our dedication to excellence has earned us a loyal customer base.
Our Mission
Our mission is simple: to make our customers happy. We understand that appliance maintenance and repair can be a hassle, which is why we strive to provide fast, friendly, and reliable service that gets your appliances up and running in no time. Our technicians are factory-trained and authorized for many brands of appliances, ensuring that your appliance is returned to its manufacturer's specifications and to your satisfaction.
Our Services
We offer comprehensive repair services for a wide range of household appliances, including refrigerators, washers, dryers, ranges, ovens, dishwashers, and microwaves. Our team of experts is equipped to handle any appliance repair need, from routine maintenance to complex repairs. We also provide helpful tips and self-maintenance guides to help you troubleshoot and maintain your appliances.
Our Commitment to Excellence
As a BBB-accredited business, we are committed to upholding the highest standards of quality, honesty, and dependability. Our friendly and caring office team is dedicated to helping you with any appliance-related issues, and our technicians are trained to provide solutions that meet your unique needs and schedule. We pride ourselves on our prompt response times, competitive pricing, and unparalleled customer service.
Why Choose JAGS Appliance Repair?
By choosing JAGS Appliance Repair, you can expect:
- Fast and reliable service
- Factory-trained and authorized technicians
- Competitive pricing
- Friendly and caring customer service
- 10+ years of experience in the industry
- BBB accreditation
Get in Touch
Ready to experience the JAGS Appliance Repair difference? Contact us today to schedule an appointment or request a quote. We look forward to serving you!
Overall Review of Jags Appliance Repair Service
Positive Experiences
- Juan's diagnostic and repair skills were praised by multiple customers, with many mentioning his professionalism, quickness, and attention to detail.
- Sonia's communication skills were also commended, with customers appreciating her ability to keep them informed about their orders and service dates.
- The company's responsiveness, honesty, and thoroughness were highlighted as strengths by several reviewers.
- Many customers expressed satisfaction with the quality of work, citing efficient and effective repairs that got their appliances working again.
Negative Experiences
- A few customers had negative experiences with the company, citing poor communication, rudeness, and ineffective repairs.
- One customer had a particularly bad experience with a technician named Juan, who was reportedly unprofessional and unhelpful.
- Another customer was unhappy with the quality of the cleaning service provided, stating that they could have done a better job themselves.
- A couple of customers experienced delayed or non-existent follow-up calls from the company, leading to frustration and disappointment.
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