Business Details
Your Trusted Appliance Repair Service in Dallas, TX
K & M Appliance was founded on principles of honesty and integrity to address dishonest practices prevalent in the service industry. With over 25 years of combined experience, our team of licensed and certified technicians provides reliable appliance repair services across Dallas, Collin, Denton, and Tarrant Counties. We specialize in repairing all major brands, including high-end appliances like Sub-Zero and Viking, while maintaining transparent pricing with no hidden fees.Our factory-authorized technicians prioritize customer satisfaction through accurate diagnostics, efficient repairs, and clear communication. We serve homeowners facing appliance emergencies, offering same-day estimates and timely service to minimize disruption. Our commitment to ethical business practices has earned us a reputation as a trusted local repair provider, with a focus on extending appliance lifespans through maintenance plans and expert advice.
Services
Refrigerator Repair
Oven Repair
Washer Repair
Dryer Repair
Dishwasher Repair
Microwave Repair
Appliance Maintenance
Ice Maker Service
Warming Drawer Repair
Trash Compactor Repair
Highlights and features
- We have over 25 years of combined experience in appliance repair.
- Our technicians are factory authorized for major brands like Sub-Zero.
- We guarantee transparent pricing with no hidden fees.
- We offer same-day estimates and timely repair services.
- Our team provides maintenance plans to extend appliance lifespans.
What people say
Knowledgeable technicians
Saved money
Excellent communication
Prompt service
Honest recommendations
Services
Refrigerator Repair
Our technicians diagnose and fix refrigeration issues including temperature inconsistencies, water leaks, and compressor failures. We service all brands from basic models to high-end Sub-Zero units. Our repairs restore optimal cooling performance while identifying maintenance needs to prevent future breakdowns.
Oven Repair
We repair gas and electric ovens, ranges, and cooktops experiencing ignition problems, temperature inaccuracies, or mechanical failures. Our technicians replace faulty igniters, calibrate thermostats, and address ventilation issues to ensure safe and efficient cooking performance.
Washer Repair
Our team addresses washer issues including drainage problems, spin cycle failures, and unusual noises. We repair both top-loading and front-loading models, replacing worn belts, faulty pumps, and damaged suspension systems to restore reliable laundry operation.
Dryer Repair
We fix dryers with heating issues, excessive noise, or incomplete drying cycles. Our technicians clean lint buildup, replace defective heating elements, and repair drum mechanisms to improve efficiency and reduce fire hazards from clogged vents.
Appliance Maintenance
Our maintenance plans include coil cleaning, filter replacement, and system diagnostics to extend appliance lifespans. Regular servicing prevents unexpected breakdowns while maintaining energy efficiency and optimal performance for kitchen and laundry equipment.
People
Kelly Lewis
Owner
With over 25 years in appliance repair, Kelly founded K & M Appliance after witnessing industry dishonesty. He holds multiple factory authorizations and specializes in complex appliance diagnostics, prioritizing transparent repairs and customer education.
Melissa Lewis
Co-Owner
Melissa manages operations alongside Kelly, ensuring the company maintains its commitment to ethical service. Her oversight of customer interactions and scheduling helps maintain the business's reputation for reliability and integrity.
Bryan Fox
Lead Technician
Bryan brings extensive experience in major appliance repair, known for solving complex intermittent issues. His diagnostic skills and clear communication with customers have made him a trusted technician for high-end appliance repairs.
Questions
How often should I clean my refrigerator coils?
We recommend cleaning refrigerator coils every 6 months, especially with pets, to prevent compressor overheating and maintain efficiency.
What temperature should my refrigerator be set at?
Set freezers at 0°F and refrigerators between 35-38°F for optimal food safety and energy efficiency.
How can I extend my appliance's lifespan?
Regular maintenance, proper usage, and timely repairs help extend appliance lifespans. Our technicians provide specific care recommendations during service visits.
Do you service high-end appliances?
Yes, we repair premium brands like Sub-Zero and Viking, with factory-authorized technicians trained in specialized maintenance and repairs.
What if my appliance needs replacement parts?
We order parts directly from manufacturers. Local stock parts arrive in 1-2 days, while factory-ordered parts take 10-14 business days.
Can I schedule same-day service?
We offer same-day estimates and prioritize emergency repairs, with technicians available to assess issues promptly upon request.
