Restoring your property to "Like it never even happened."
At SERVPRO of Oviedo / Winter Springs East, it is our goal to serve you. Whether your home or business has experienced damage from a storm, flooding, or a fire, or if you would like to have your carpets cleaned, we are ready to serve. Our knowledge, training, and professionalism make us an ideal choice for your home or business needs. We know how stressful it can be to have your house turned upside down by water damage or destroyed by a fire. It is our goal to be a source of peace for you during that time. When everything seems to be going wrong, SERVPRO of Oviedo / Winter Springs East is here to help you make it "Like it never even happened."
Our Services
We offer a variety of services to assist you. Our residential services include water damage restoration, fire damage restoration, mold remediation, storm damage restoration, and cleaning services. Our commercial services include commercial water damage restoration, commercial fire damage restoration, commercial mold remediation, commercial cleaning services, and commercial storm and major events. We also offer building services, including air ducts and HVAC cleaning, carpet and upholstery cleaning, ceilings, floors, and walls cleaning, and more.
24/7 Emergency Service
We are available 24 hours a day, 7 days a week. If you have an emergency, we are here to help no matter what the time of day. Our trained IICRC Certified Professionals will be there to respond at any time.
Why Choose Us?
At SERVPRO of Oviedo / Winter Springs East, we are a locally owned and operated company with national resources. We live and work in this community too, and we are close by and ready to respond immediately when you need cleaning or restoration services. We're also part of a national network of over 2240 Franchises, which allows us to respond quicker with more resources. For major storms and disasters, we can even call upon special Disaster Recovery Teams for additional resources.
Our Staff
Our staff is highly trained in property damage restoration. We study IICRC standards and best practices in cleaning and restoration standards. A few of our restoration certifications include AMRT - Applied Microbial Remediation Technician, ASD - Applied Structural Drying Technician, and CCT - Carpet Cleaning Technician.
Quality of Service
Servpro of Oviedo has received a mixed review of its services. While some customers have praised their professionalism and attention to detail, others have expressed disappointment and frustration with their work.
Positive Experiences
Many customers have reported positive experiences with Servpro of Oviedo, citing their excellent service, professionalism, and quality work. For example, Jesus Perez praised their water damage cleanup, saying they did an "excellent job" and provided good attention. Vicki Parks also had a positive experience, saying the team did an "awesome job" cleaning her carpets. Bruce Kavenagh and Steven O'Sullivan both gave high praise to the team, calling them "fantastic" and "professional."
Negative Experiences
However, not all customers have had a positive experience. Edward Arnold and Ashley Arnold, who both posted 1-star reviews, expressed extreme disappointment with the team's performance. They claimed that the team destroyed property, stole items, and showed a lack of regard for personal belongings. Penny Horn also had a negative experience, saying the team sent her bill to collection, which she felt was unprofessional.
Cleanup and Restoration
Servpro of Oviedo seems to excel in cleaning and restoration services, with many customers praising their ability to quickly and efficiently clean water damage. Bruce Kavenagh and Steven O'Sullivan both praised the team's work in removing water and damaged materials from their homes. However, Edward Arnold and Ashley Arnold's experiences suggest that not all customers can rely on the team's attention to detail.
Communication
Communication seems to be an area where Servpro of Oviedo can improve. Penny Horn expressed frustration that the team sent her bill to collection without first resolving the issue, and Edward Arnold and Ashley Arnold both claimed that the team was unresponsive to their concerns.
Be the first to review Servpro.
Write a Review
