Business Details
18 Years
experience
Your Trusted Hotel Management Partner in North Carolina
Crown Hotel and Travel Management delivers innovative hotel management solutions with a hands-on corporate approach to operations and sales. With over two decades of hospitality expertise, we specialize in transforming hotel performance through strategic development, feasibility analysis, and revenue optimization. Our services span limited-service to full-service properties, including receivership support and pre-opening management. Our team combines military discipline with industry-leading practices to enhance profitability while maintaining rigorous attention to detail. We prioritize guest satisfaction, associate development, and client partnerships through transparent reporting and dedicated revenue strategists.Our proven methodologies have consistently improved operational efficiency and financial outcomes for managed properties across North Carolina and South Carolina. As an ISO-certified organization, we uphold the highest standards in accounting controls, franchise relationship management, and community engagement. Our leadership team's extensive brand experience with Hilton, Marriott, and IHG ensures comprehensive service delivery. We maintain active involvement in local tourism authorities and military affairs committees to strengthen community ties. Our customized consulting services address unique property requirements through negotiated fee structures, including fixed and hourly rates.
Services
Hotel Management
Feasibility Studies
Pre-Opening Services
Revenue Optimization
Consulting Services
Details
- Year established: 2008
Highlights and features
- We have a proven track record of improving hotel revenues since 2008
- Our team includes certified hospitality professionals with 10-30 years' experience
- We implement ISO-standard accounting controls and reporting systems
- We provide dedicated revenue strategists for condo-hotel properties
- Our leadership team maintains active industry board memberships
Services
Hotel Management
Our comprehensive hotel management services combine hands-on corporate oversight with local market expertise. We handle daily operations, franchise relations, and financial reporting while implementing revenue optimization strategies. Our team ensures consistent service quality across limited-service to full-service properties through standardized operating procedures and regular performance audits.
Feasibility Studies
We conduct detailed feasibility assessments including site evaluations, demand studies, and financial proformas. Our analysis incorporates local market conditions, competitive positioning, and construction cost projections to determine optimal development strategies. This data-driven approach helps investors make informed decisions about property acquisitions and conversions.
Pre-Opening Services
Our pre-opening support covers budget development, staff recruitment, and operational planning. We coordinate with architects and interior designers to ensure functional layouts while establishing revenue management systems before opening. This comprehensive preparation ensures smooth property transitions and immediate operational efficiency for new hotel developments.
Revenue Optimization
We employ advanced revenue management techniques including dynamic pricing models, channel distribution optimization, and competitive rate analysis. Our dedicated strategists monitor booking trends across platforms like Expedia and Booking.com to maximize revenue potential while maintaining occupancy targets through data-driven decision-making.
Consulting Services
Our consulting division provides tailored solutions for property management challenges. Services include operational audits, turnaround strategies for distressed assets, and accounting system implementations. We offer flexible engagement models with fees structured to match project complexity and duration, delivered by senior-level hospitality professionals.
People
Barry Eagle
President/CEO
Hospitality leader with 27+ years' experience transforming hotel performance. Served six years in the U.S. Air Force, earning leadership awards. Holds business degrees and real estate license. Active in hotel advisory councils and tourism authorities.
Rhett Raynor
Chairman of the Board
Seasoned executive with 40+ years in management services. Leads Life, Inc., a major provider for developmental disability services. Holds science education degree and extensive board leadership experience in North Carolina business organizations.
John Sandlin
Director of Development
Real estate development expert with 30+ years' experience. Graduate of Wake Forest University and Duke Fuqua School of Business. Active in community organizations including Meals on Wheels and United Methodist Church leadership.
Linda Thornley
Vice President of Operations
Hospitality professional with 20+ years' operational experience. Former Hilton Connie Award winner with expertise in new hotel openings and multi-property management. University of South Carolina graduate actively involved in local tourism development.
Josh Emett
Chief Financial Officer
Accounting specialist with 12+ years' experience. Master of Accountancy degree holder who previously owned a CPA firm. Oversees financial controls and budgeting processes while advising on investment strategies and risk management.
Questions
What hotel management services do you offer?
We provide comprehensive hotel management including operations, sales, revenue optimization, feasibility studies, pre-opening support, and consulting services for midscale to full-service properties.
How do you ensure property profitability?
Our revenue strategists implement data-driven pricing models, conduct weekly sell strategy analyses, and utilize STAR reports to optimize occupancy rates and average daily rates.
What experience does your team have?
Our leadership team has over 150 combined years of hospitality experience, including brand management with Hilton, Marriott, and IHG, plus military leadership backgrounds.
How do you support condo-hotel properties?
We provide dedicated revenue strategists, unit owner revenue parity systems, and interactive reporting platforms specifically designed for condominium hotel management.
What geographic areas do you serve?
We primarily operate in North and South Carolina, managing properties in cities including Wilmington, Raleigh, Myrtle Beach, and Charlotte.
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