Start Planning Your Trip Today!
Custom Cruises & Travel is a full-service leisure travel agency dedicated to providing our clients with unforgettable travel experiences. Our team of experienced travel advisors is passionate about crafting personalized itineraries that cater to each client's unique needs and preferences.
Our Expertise
With decades of combined experience in the travel industry, our team has earned a reputation for excellence in planning and executing unforgettable journeys. From family cruises to Alaska to exotic African safaris, our expertise knows no bounds. We pride ourselves on our extensive knowledge of destinations, cruise lines, and land tour operators, ensuring that every client receives tailored guidance and recommendations.
Travel Services
Custom Cruises & Travel offers a comprehensive range of travel services designed to make your travel dreams a reality. Our services include:
Cruise Vacations: Unpack once and explore multiple destinations on a luxurious cruise vacation.
Land Vacations: Experience the world's most breathtaking landscapes and cultures on a customized land tour.
Destination Weddings: Plan your dream wedding in paradise with our expert wedding planners.
Multi-generational Travel: Create lifelong memories with your family on a customized multi-generational vacation.
Custom Itineraries: Venture off the beaten path with a tailored itinerary crafted specifically for you.
Why Choose Custom Cruises & Travel?
As a member of Ensemble Travel Group, we offer you unparalleled access to exclusive amenities, preferential treatment, and insider knowledge. Our partnership with ShoreTrips provides you with an unparalleled range of excursions and activities in over 500 destinations worldwide. With Custom Cruises & Travel, you can rest assured that every detail of your journey will be meticulously planned and executed with precision.
Get Ready to Explore
Where will your next adventure take you? At Custom Cruises & Travel, we invite you to explore the world with us. Our experienced travel advisors are standing by to craft your dream vacation. Let's start planning your trip today!
Customer Service Experience
The reviews highlight a mix of positive and negative experiences with Custom Cruises and Travel's customer service. On the negative side, some customers reported poor customer service, with one customer stating that they never heard back from the company after reaching out for information. Another customer had a similar experience, with the company failing to respond to their emails and calls.
Positive Experiences
On the other hand, many customers reported excellent customer service experiences. Several reviewers praised the company's staff, citing their knowledge, friendliness, and professionalism. Some reviewers specifically mentioned travel agents who went above and beyond to create personalized and stress-free travel experiences.
Travel Planning and Itineraries
Several reviewers praised the company's ability to create customized travel itineraries that met their specific needs and budgets. The company's staff was commended for their knowledge and expertise in planning European adventures, honeymoons, and Caribbean cruises.
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