We're here to help you shop, sell, or pawn. Get In Touch!
At Top Cash Pawn and Jewelry, we take pride in being the leading cash loan lender in Plano and Garland. Our commitment to customer satisfaction and our wide selection of products have made us a favorite destination for those in need of cash loans or looking to pawn their unwanted items. Our knowledgeable and friendly staff are always ready to assist you in finding what you need whether it's a loan, a sale, or a purchase.
Services
We offer a wide range of services to cater to our customers' needs. Our cash loans are designed to provide you with the financial assistance you require, whether it's for a short-term emergency or a longer-term solution. Our pawn loan policies are straightforward and customer-friendly, making it easy for you to receive the cash you need. Additionally, we purchase gold, silver, and jewelry, providing you with a convenient way to sell your unwanted items and receive a fair market value.
Buying and Selling Gold, Silver, and Jewelry
We specialize in buying and selling gold, silver, and jewelry. Whether you're looking to sell your unwanted jewelry or purchase a new piece, we have a vast selection to choose from. Our knowledgeable staff will work with you to find the perfect item or provide you with a fair market value for your unwanted jewelry.
Pawn and Loan Services
At Top Cash Pawn and Jewelry, we offer a wide range of pawn and loan services. Whether you're looking to pawn an item to receive cash or need a loan to cover an unexpected expense, we're here to help. Our pawn loan policies are straightforward and customer-friendly, making it easy for you to receive the cash you need.
Locations and Hours of Operation
We have two convenient locations in Plano and Garland, Texas. Our stores are open Monday through Friday from 9:00 AM to 6:00 PM, Saturday from 9:00 AM to 5:00 PM, and closed on Sundays. You can visit us at our locations listed below:
- Plano: 2524 14th St, Plano, TX 75074 | Phone: 972-424-3044
- Garland: 1106 Lavon Drive, Garland, TX 75040 | Phone: 972-276-0228
Get in Touch
If you have any questions or would like to learn more about our services, you can contact us at:
Email: packwoodjandl@ymail.com
Phone: 972-424-3044
We're committed to providing our customers with the best possible service, and we look forward to serving you.
Overall Experience
The reviews for this pawn shop are mixed, with both positive and negative experiences being shared. Some customers have had great interactions with the staff, feeling that they received excellent customer service and found good deals on merchandise. On the other hand, others have had terrible experiences with rude and unprofessional staff, feeling that they were not treated with respect and were not offered fair prices.
Positive Reviews
Several customers have praised the pawn shop staff, including Brian and Michael, who have been described as helpful, knowledgeable, and friendly. The store has also been praised for its cleanliness and organization, with one customer even mentioning a specific friendly staff member who made them feel valued. Customers have also appreciated the fair prices and willingness of the staff to work with them to find a deal.
Negative Reviews
However, several customers have had negative experiences, including feeling rushed or ignored by the staff. Some have been made to feel like they are not welcome or are being treated unfairly, which has led to them leaving the store without making a purchase. Others have been unhappy with the prices being offered for their merchandise, feeling that they are being taken advantage of.
Common Issues
One issue that has been mentioned by several customers is the early closing of the store, which has caused frustration and disappointment. Another issue is the rudeness and unprofessionalism of some staff members, particularly Brian, who has been described as having a derogatory tone and a superiority complex.
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