Building Resilience in the Face of Disaster
Service Restoration stands as a beacon of hope and expertise, assisting communities across the Midwest in bouncing back from disasters of all kinds. Founded in 2014, our journey has been fueled by a deep-seated commitment to fostering lasting relationships, delivering exceptional service, and delivering exceptional quality in everything we do.
Understanding Your Needs
We understand the distress and disruption caused by emergencies like floods, fire damage, and biohazards. Our compassionate and highly skilled professionals assess each situation meticulously to determine the root cause and develop a customized recovery plan. We work in close collaboration with you every step of the way, ensuring your needs are met and anxieties are allayed.
Comprehensive Services at Your Disposal
Our extensive offerings encompass a comprehensive range of disaster recovery services, including:
- Water Damage Restoration: Addressing leaks, floods, broken pipes, and sewage backups.
- Fire Damage Restoration: Efficiently mitigating smoke and fire damage, minimizing damage and restoring your property to its pre-incident state.
- Storm Damage Repair: Expertise in handling wind damage, debris removal, and roof repairs.
- Biohazard Cleanup: Comprehensive disinfection and remediation of sewage, bloodstains, and other harmful contaminants.
- Commercial Reconstruction: Comprehensive rebuilding and restoration services for businesses and public spaces.
Data-Driven Approach and Customer Focus
Our commitment to excellence extends beyond mere technical proficiency. We leverage industry-leading technologies and protocols, adhering to the highest ethical standards and IICRC certification. Our dedication to transparency and open communication ensures clarity and peace of mind throughout the restoration process.
Building a Strong Foundation
From our state-of-the-art facility in Bloomington, Minnesota, to our expanding network of locations across the region, Service Restoration has built a solid foundation for growth. We prioritize building lasting relationships with our clients, consistently delivering exceptional service and exceeding expectations.
Overall Experience
Most reviewers had a positive experience with Service Restoration, praising the professionalism, kindness, and attention to detail of the staff. Many reviewers appreciated the transparency and communication throughout the process, which made a stressful situation more manageable.
Staff and Communication
Reviewers praised individual staff members, such as Chad Loehr, PJ, Laidy, Clinton, Matt Lulic, Erika Wickre, Jocelyn Reiter, Jesse, Bridget, Megan, Todd, and David, for their exceptional service, kindness, and professionalism. Reviewers appreciated the regular updates and communication from the staff, which helped alleviate stress and uncertainty.
Quality of Work
Many reviewers were impressed with the quality of work, praising the attention to detail and the final results. Reviewers appreciated the thoroughness of the restoration process, which left their homes looking better than before.
Negative Experiences
A few reviewers had negative experiences with Service Restoration, citing issues with cleaning, communication, and professionalism. Some reviewers felt that the company did not meet their expectations, and a few experienced difficulties with insurance claims and billing.
Areas for Improvement
Some reviewers suggested that the company could improve in areas such as communication, cleaning, and insurance claims processing.
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