Transform Your Kitchen with Style
At Stone Wood Kitchen and Bath, we are dedicated to providing top-quality solid wood cabinets and granite & quartz countertops to homeowners and contractors in the Hampton Roads area. Our commitment to excellence and customer satisfaction has earned us a reputation as the ultimate source for transforming kitchens and bathrooms into stunning living spaces.
Our Story
Since 2014, we have been serving the Hampton Roads community with a passion for delivering exceptional quality, unparalleled customer service, and competitive prices. Our team of expert designers and consultants work closely with clients to understand their unique needs and preferences, ensuring that every project is tailored to their lifestyle and budget.
Our Services
We offer a comprehensive range of services designed to make your kitchen and bathroom renovation journey seamless and enjoyable. From initial consultation to installation, our team of professionals will guide you every step of the way. Our services include:
- FREE Design Consultation: Our experienced designers will work with you to create a personalized design that suits your style and budget.
- Online Layout Tool: Our intuitive web application allows you to explore layouts, cabinet styles, countertop colors, and more from the comfort of your own home.
- Custom Granite and Quartz Countertops: Our durable and visually appealing countertops are engineered to endure for years to come.
- High-Quality Cabinets: Our solid wood cabinets feature elegant solid-wood doors and fronts paired with durable plywood sides.
Our Products
Our vast collection of cabinets, countertops, and hardware is designed to cater to diverse tastes and styles. From timeless classics to modern masterpieces, we have everything you need to create the perfect space for your lifestyle.
Why Choose Us
At Stone Wood Kitchen and Bath, we pride ourselves on our commitment to quality, customer satisfaction, and affordability. Our team of experts is dedicated to helping you achieve your dream kitchen or bathroom, and we look forward to serving you.
Poor Customer Service and Unprofessionalism
Multiple customers have reported poor customer service and unprofessionalism from Stonewood Kitchen & Bath. Some have experienced rude and impatient employees, while others have been ignored or dismissed when attempting to address concerns.
Mistakes and Incompetence
There have been instances of mistakes and incompetence, such as incorrect installations, mistakes with measurements, and failures to deliver promised services. Some customers have reported being blamed for the company's mistakes or being told to fix the issues themselves.
Lack of Accountability
The company has been accused of not taking responsibility for their mistakes and not making things right when issues arise. Some customers have reported being told to file a complaint with the Better Business Bureau or being offered no solutions to resolve the issues.
Positive Experiences
On the other hand, some customers have reported positive experiences with Stonewood Kitchen & Bath, citing excellent customer service, professional installers, and high-quality products.
Counterpoints and Concerns
Some customers have reported issues with the company's business practices, such as not honoring estimates or promises, and being dishonest about their services.
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