Trust us to take care of your pest control needs!
At Certified Pest Solutions, Inc., we're a 3rd generation family-owned and operated company with over 45 years of experience in the pest control industry. Our founder, Dean Ballowe, started working in the industry while still in high school and went on to further his education at Canisius College. He has a passion for pest control and has continued to attend classes and seminars to stay up-to-date on the latest techniques and technologies.
Our Mission
Our mission is to provide each and every customer with the highest quality of service along with 100% guaranteed customer satisfaction and safety. We possess a strong ethical business practice and are regularly attending educational classes and seminars. Everyone involved in our company are trained professionals, qualified to carry on our beliefs, values, and business practices.
Our Services
We offer a wide range of services to residential and commercial customers, including pest control, extermination, and wildlife control. Our certified pest control experts will work with you to identify the source of the problem and develop a customized solution to eliminate the pests and prevent future infestations. We specialize in controlling insects, birds, bats, rodents, and wildlife, including mosquitoes, ticks, and fleas.
Residential Pest Control
Finding pests in your home can be stressful and overwhelming. Our certified pest control experts will work with you to identify the source of the problem and develop a customized solution to eliminate the pests and prevent future infestations. We use the latest techniques and technologies to ensure that your home is pest-free and safe for you and your family.
Commercial Pest Control
Pests in your business can be devastating to your reputation and bottom line. Our certified pest control experts will work with you to identify the source of the problem and develop a customized solution to eliminate the pests and prevent future infestations. We understand the importance of discretion and will work with you to minimize disruption to your business operations.
Why Choose Us
At Certified Pest Solutions, Inc., we're committed to providing the highest quality of service to our customers. We're a family-owned and operated company with over 45 years of experience in the industry. Our certified pest control experts are trained professionals who are dedicated to providing customized solutions to meet the unique needs of each customer. We're proud to offer a 100% guarantee on all of our work and are committed to providing exceptional customer service.
Company Performance
The company's performance is a mixed bag, with some customers praising their professionalism and effectiveness, while others expressed disappointment and frustration with their services.
Pricing and Billing Issues
Some customers complained about the company's pricing, citing higher estimates compared to others and unexpected charges for services. One customer was charged $75 for an inspection fee without prior notice, leading to a dispute.
Communication and Customer Service
Communication seems to be a weakness for the company, with some customers feeling that they were not informed properly about the scope of work and associated costs. One customer felt that the company was unwilling to listen to their concerns and resolve issues.
Wildlife and Pest Control Services
The company's wildlife and pest control services received positive feedback from many customers, who appreciated the professionalism and knowledge of the technicians. Customers praised the company's ability to remove pests and prevent re-infestations.
Employee Performance
Some employees, such as Dean, Lucas, and Matt, were singled out for their exceptional service and professionalism. Customers appreciated their responsiveness, kindness, and willingness to explain the process and address concerns.
Be the first to review Certified Pest Solutions.
Write a Review
