Making goods move better. Every day. Drive with us, Ship with us.
Leadership Team
At U.S. Xpress, we are proud to have a leadership team with a wealth of experience and dedication to our company. Meet our team members below:
Tim Harrington
President
Tim Harrington became President of U.S. Xpress in 2023, when the company was acquired by Knight-Swift. He first joined Swift Transportation in February 1997 through the company's acquisition of Direct Transit. In May 2018, following the Knight-Swift merger, Tim was appointed to the role of Executive Vice President of Sales for Swift. Tim also served as Regional Vice President of Sales from 2006 to 2011 and from 2016 to 2018. From 2011 to 2016, Tim was Vice President of Network Operations and in various sales and operations roles at Swift prior to that. Tim earned his bachelor's degree from the University of South Dakota. When he has a break from work, Tim and his wife, Ann, enjoy traveling and spending time with their three adult children.
Joshua Smith
Chief Financial Officer
Prior to joining U.S. Xpress in 2023 as Chief Financial Officer, Joshua Smith served as the Senior Vice President of Finance for five years at Swift Transportation. Over his 18-year career at Swift, he held positions within several departments including Financial Planning and Analysis, Investor Relations, Business Intelligence, Data Science, Business Transformation, Billing, Credit, Detention, and Accounts Receivable. Joshua is a Certified Public Accountant, and holds a bachelor's degree in Accounting from Southern Utah University and a master's degree in Business Administration from the University of Utah. Outside of work, Joshua enjoys spending time with his wife and their two teenage children at various sporting activities, boating at the lake, or generally just enjoying the outdoors.
Justin Harness
Chief Operating Officer
In his role as Chief Operating Officer, Justin is responsible for Operations across U.S. Xpress. This includes oversight of the company's Dedicated fleet, which services some of the nation's largest shippers, its driver-first OTR division, and its Logistics operations, as well as Safety and Driver Retention. Justin previously served as Executive Vice President of Operations. He has spent more than two decades in key roles throughout U.S. Xpress, starting his career as a management trainee in 2002. Since then, he has served in various leadership positions, including President of Dedicated, Chief Revenue Officer, Vice President of Customer Service, and Vice President and General Manager of Southwest Operations. When he has time away from work, Justin enjoys spending time with his wife, Karrie, and their children Olivia and Owen. The family enjoys traveling together, fishing, and playing golf.
Jason Grear
Executive Vice President of Accounting & Finance
Jason Grear, Executive Vice President of Accounting & Finance for U.S. Xpress, has been with the company since 2017. He joined U.S. Xpress as Senior Vice President and Chief Accounting Officer, and was promoted to his current role in July 2023. Prior to coming to U.S. Xpress, Jason spent 12 years in public accounting, including time as a senior manager for Ernst & Young. He has a bachelor's degree in accounting from Middle Tennessee State University and is a licensed CPA. Jason has also completed the Global C-Suite Strategy and Leadership Program through the Wharton Business School of the University of Pennsylvania. Jason is a triathlete, and he and wife enjoy attending sporting events for their eight children and traveling with their family.
Jacob Kramer
Executive Vice President of People
Jacob Kramer, Executive Vice President of People, has been with U.S. Xpress since 2020. In his role, Jacob leads Human Resources, Recruiting, Retention, Talent Management, Learning & Development, Organizational Development, Total Rewards, Marketing, and Communications. He previously served at U.S. Xpress as Senior Vice President of Recruiting, Marketing and Retention, as well as Vice President of Talent Acquisition. Prior to coming to U.S. Xpress, Jacob worked in human resources, talent acquisition, learning and development, operations, and communications for more than a decade for companies in the telecommunications, technology, and retail industries. Outside of work, Jacob enjoys spending time with his wife and teenage daughter. Teaching his daughter to drive has been an interesting experience and occupies many weekends.
Paul Bowman
Senior Vice President of Enterprise Sales
Senior Vice President of Enterprise Sales Paul Bowman is responsible for business development across U.S. Xpress. He has more than a decade of experience with the company, previously leading Dedicated Sales with responsibility for business development, client retention, logistics design, and pricing activity within the Dedicated division. Paul has more than 30 years of transportation experience. Prior to joining U.S. Xpress, he was Vice President of Sales for Hogan Dedicated Services.
Our Story
At U.S. Xpress, we are a leading truckload carrier dedicated to delivering your goods safely and efficiently. We're more than just a logistics company; we're a team of professionals who are passionate about making goods move better every day. With a long history of innovation and a commitment to excellence, we're constantly seeking new ways to improve our services and provide value to our customers. From our fleet of trucks to our dedicated logistics operations, we're committed to providing exceptional service and exceptional results.
Our Services
We offer a range of services to meet the unique needs of our customers, including:
- Dedicated Services: We specialize in dedicated logistics services for some of the nation's largest shippers.
- OTR Services: Our OTR division is dedicated to providing reliable and efficient over-the-road transportation solutions.
- Logistics Services: Our logistics team can help you manage your supply chain and optimize your shipping operations.
Join Our Team
Are you looking for a new career opportunity? We offer exciting and rewarding careers for experienced professionals, as well as opportunities for growth and development. Join our team and be part of a dynamic organization that is shaping the future of logistics.
Company Culture and Management
The reviews highlight a severely lacking management culture at US Xpress. Employees are treated as mere numbers, and their efforts are not valued. The acquisition by Knight/Swift did not improve things as hoped, and instead, highlighted their focus on expanding their industry footprint rather than improving company culture.
Workplace Issues
Reviewers experienced discrimination, unfair termination, and lack of support from HR representatives. There were instances of rumors, lies, and favoritism, which led to unfair treatment of employees. The company's actions contradicted their motivational messages, and inspirational speakers were seen as insincere.
Pay and Benefits
Employees were underpaid compared to industry standards, and there were issues with payment of last paychecks and commission pay. The company's per diem payment system was also criticized, with deductions made from paychecks for alleged overpayment.
Driver Experience
Drivers reported feeling undervalued and unsupported, with one reviewer being terminated for hitting a sign, which was seen as an unjust reason for termination. Another reviewer reported being submitted to a false background screening report, which had to be challenged and corrected.
Other Issues
Reviewers also reported rude behavior from US Xpress drivers, who parked in inappropriate areas, and issues with equipment and maintenance.
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